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The following page was printed from RemoteCentral.com:
Marantz Removes Legacy Editors from...
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Topic: | Marantz Removes Legacy Editors from Website? This thread has 19 replies. Displaying posts 1 through 15. |
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Post 1 made on Monday March 7, 2005 at 10:20 |
Lyndel McGee RC Moderator |
Joined: Posts: | August 2001 12,999 |
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I was on the Marantz site this weekend looking around and saw that they no longer have the RC5000i/RC5200/RC9200 Touch Screen Setup software listed.
This is a bad idea. I realize they are no longer made and sold but you'd think they could follow Philips' lead and at least leave the software in an archive section.
I hope I missed something. Others, please have a look to verify.
All I can say, is Mr. Dave Stoneburner, what are you guys doing?
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Lyndel McGee Philips Pronto Addict/Beta Tester
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Post 2 made on Monday March 7, 2005 at 14:45 |
bomberjim Super Member |
Joined: Posts: | September 2001 3,894 |
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Yeah, I noticed the same thing and agree with Lyndel completely. A $1250 remote, and 4 years later you don't even have the last software/firmare revisions available. Horrible customer support. I guess "Music Matters" but customers don't. Maybe the Marantz folks that sometimes lurk here will take the hint.
For anyone else, the software and firmware updaters are still available, here, in the files area, I suggest downloading it and burning it to a CD. Although Tonto is available online, it does not include the emulators and default ccfs for these remotes.
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Jim L |
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OP | Post 3 made on Monday March 7, 2005 at 15:25 |
Lyndel McGee RC Moderator |
Joined: Posts: | August 2001 12,999 |
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Stoneburner? Stoneburner? Anyone?
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Lyndel McGee Philips Pronto Addict/Beta Tester
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Post 4 made on Tuesday March 8, 2005 at 11:31 |
RC5000_ guy Marantz America |
Joined: Posts: | September 2004 20 |
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Good Day Lyndel!
You give me credit for more authority than I actually have. Our marketing department controls the content of our website. (Marketing is also who decided not to include the software disk in the remote control box.)
Anyone contacting Marantz via the support email link is responded to in kind with a link to Touchscreen setup download link.
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Post 5 made on Sunday March 13, 2005 at 00:29 |
Ernie Bornn-Gilman Yes, That Ernie! |
Joined: Posts: | December 2001 30,104 |
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On 03/08/05 11:31 ET, RC5000_ guy said...
Good Day Lyndel!
You give me credit for more authority than I actually have. I take it that you mean by this that you are Dave Stoneburner (and you might remember our conversation where I told you that Stoneburner is English for the German Steinbrenner).... Okay, so you do not have that much power. Do you have the power to write a memo to marketing telling them that there is a large contingent of installers out here who will occasionally need that file to, say, add a MARANTZ receiver or a MARANTZ projector to an existing system? The only legacy thing that really should not be on the site would be a history of how the Tushinskys raped Saul Marantz of the company...totally legally, you understand, back in the late fifties or early sixties. BUT WAIT ! THERE'S MORE! I ran across an RC5200 for sale with these links, both of which have the RC5200 and RC9200 software on them as of this editing (Saturday March 12, 11:15 p.m. Left Coast Time): Useful Marantz links for this unit: [Link: marantz.com][Link: marantz.com]But I don't immediately see how to get to these pages via the links from the current home page. Perhaps these pages are just hanging around from the old site...let us know if they actually will let you download the files! This message was edited by Ernie Bornn-Gilman on 03/13/05 02:15 ET.
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A good answer is easier with a clear question giving the make and model of everything. "The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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OP | Post 6 made on Sunday March 13, 2005 at 10:25 |
Lyndel McGee RC Moderator |
Joined: Posts: | August 2001 12,999 |
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Ernie,
The download links work. Thanks for posting them.
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Lyndel McGee Philips Pronto Addict/Beta Tester
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Post 7 made on Tuesday March 15, 2005 at 16:48 |
Ernie Bornn-Gilman Yes, That Ernie! |
Joined: Posts: | December 2001 30,104 |
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On 03/13/05 10:25 ET, Lyndel McGee said...
Ernie,
The download links work. Thanks for posting them. You're welcome. I got them using my computer.
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A good answer is easier with a clear question giving the make and model of everything. "The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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Post 8 made on Wednesday March 16, 2005 at 02:13 |
Daniel Tonks Wrangler of Remotes |
Joined: Posts: | October 1998 28,781 |
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To be fair, they're also all posted here, and I don't plan on going anywhere (heck, I've got ProntoEdit and RC5000 Setup v1.01 from 1999 still available!)
I know that's not the same as the *manufacturer* having them available, but it's something. :-)
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Post 9 made on Wednesday March 16, 2005 at 03:37 |
djy RC Moderator |
Joined: Posts: | August 2001 34,761 |
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On 03/16/05 02:13 ET, Daniel Tonks said...
To be fair, they're also all posted here, and I don't plan on going anywhere (heck, I've got ProntoEdit and RC5000 Setup v1.01 from 1999 still available!)
Come the day we see a Pronto making an appearance on Antiques Roadshow.
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Post 10 made on Wednesday March 16, 2005 at 04:49 |
Daniel Tonks Wrangler of Remotes |
Joined: Posts: | October 1998 28,781 |
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Intermission mode on...
"Oh my, yes, I haven't seen one of these in years. If I remember my antique technology guides correctly, it was an electronic device used to manually control household appliances, such as two-dimensional picture boxes, magnetic tape medium recorders and electric fireplaces. You see, this sheet of glass would display crude colorless symbols telling you what you'd actually be doing if you actuated it; this was all well before cranial implants became standard, of course. In fact you'd actually need to point it right at the item you were controlling, I don't think you could get more than 5 or 10 feet away from it - laughable - although that was indeed an improvement from the first models that tethered you directly to what you were trying to operate! I see you've also brought along the manual - in mint unused condition - and an old coaster with some sort of customizing program on it... I don't think that's going to be of much use these days, unless you can somehow find a computer as old as this is to run it on! Well, I suppose we come to what it's worth - have you had it appraised? No? Well, it's fairly rare to come across one of these in such good physical condition, and the old technology nick nack segment is becoming quite popular these days, for restaurant decoration, collages and the like, so I think if one were to come up at a well-advertised auction with the right buyers it should fetch upwards of - oh my, did it just turn off the camera?"
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Post 11 made on Wednesday March 16, 2005 at 08:30 |
djy RC Moderator |
Joined: Posts: | August 2001 34,761 |
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Post 12 made on Wednesday March 16, 2005 at 15:55 |
Peter Dewildt Loyal Member |
Joined: Posts: | July 2001 6,307 |
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On 03/16/05 04:49 ET, Daniel Tonks said...
Intermission mode on...
I don't think you could get more than 5 or 10 feet away from it So you'll be using "feet" in North America then.
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Peter Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired) Pronto 2xTSU9600, RFX9400 |
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Post 13 made on Wednesday March 16, 2005 at 18:31 |
Anthony Ultimate Member |
Joined: Posts: | May 2001 28,874 |
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Post 14 made on Wednesday March 16, 2005 at 18:57 |
Daniel Tonks Wrangler of Remotes |
Joined: Posts: | October 1998 28,781 |
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On 03/16/05 15:55 ET, Peter Dewildt said...
So you'll be using "feet" in North America then. Do you really think America will go metric by then? :-)
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OP | Post 15 made on Wednesday March 16, 2005 at 22:15 |
Lyndel McGee RC Moderator |
Joined: Posts: | August 2001 12,999 |
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That's freaking funny Daniel!
Lyndel
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Lyndel McGee Philips Pronto Addict/Beta Tester
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