Hi!
First post for me in this forum.

I tried to search for this but could not find the answer so I post this new thread instead.

I'm hesitating between the two.

And I therefore wonder if someone could tell me if the Neo and the 3200 are the same product from a S/W perspective?

I'm asking since I prefer the 3200 design and I seem to remember readuing that they are basically the same product but with different physical design.

But in the owners review section the 3200 got trashed and the Neo seems to get fairly good reviews and functionality is more important to me.

Thanks in advance to anyone that can enlighten me.

/SWML

The 3200 has 2 Hardbuttons more. The Pronto Neo is preprogammed.
If you buy a 3200, be sure to get one, that is not so long in the store. Because they changed the chipset(maybe Pronto Neo too).
My 3200 (with new chipset) works fine. I tested the old one before buying and this thing was bullshit.

Sorry about my english

They are functionally the same. Benefits the RC3200 has over the NEO:
1. 2 additional hard buttons.
2. ability to "paste" IR codes found in other sources (like Pronto CCF files) with newest firmware.
3. Ability to learn Lutron codes and other problematic codes (newest version of product).
4. 3year warranty

I don't think (but don't know for sure) the NEO has added items 2 and 3 to their product.

Cons:
Costs considerably more.

also the NEO comes with a universal IR database, I think the Marantz does not

But how do you recognise the new version from the old?

Marantz Germany told me,that there is no way to recognice the new version from the old!!!!
Just be shure that this is from a new delivery!
ac-ste

I've just bought two RC3200's here in UK. £150 each. The first one refused to learn or do anything, not even a revert, after a firmware update from the Marantz site. PC= Windows ME. I exchanged it and the second one works fine and does most things I want it to. Equipment= Pioneer DV737 DVD, Pace ex-ITVD DTT, old Marantz CD63SE, Yamaha E800 surround amp, Philips 32PW9523(coolgreen)TV and S-VHS VCR 969. Even learned my remote dimmer. With info from this forum I'm hoping I will get it to do 100% of my wishes. I will not update it unless I see others have had pain free success! My new RC3200 has the following on its information page if this helps decide if its the latest version or not:
Boot v2.34b
System v2.0.1
App 1.1.4.2
cf v1.0
I noticed that after the disasterous firmware update the app changed to 1.1.4. I should have read this forum first as others have had trouble after an update !!!
Philips customer support appears to be better than Marantz. Web site and manuals for the Neo are more informative but could be better of course. That said I still stuck with the Marantz mainly because of the styling and extra buttons. I was disappointed to find that two of the hard buttons, back and Fwd, can't be taught or learn macros but can be relabelled. Another labeled S is dedicated to a Marantz special function ? Maybe there's a way to make use of these buttons via software. I am new to this!!! Hope it was a good choice in the long run.

I went off and bought the 3200
So far I'm very pleased with it, managed to learn it all my gear.
Since I live in Sweden, it's a bit thin on channel logos, so I was wondering how I could produce this on my own, is there any good tutorials on how this is done?