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Topic:
RTI vs. URC = URC dead to me
This thread has 86 replies. Displaying posts 76 through 87.
Post 76 made on Sunday December 11, 2005 at 18:06
diesel
Senior Member
Joined:
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April 2004
1,177
Toggle bit codes or A/B codes. When you push #1 (for instance) the code will send one signal, if you press #1 again it will send a different command. The MX950 and MX3000 editors have this learning feature built in but the 700/800/850 don't have this ability.

And yes, hex codes as in Pronto format codes (i.e.-a string of numbers)
Post 77 made on Sunday December 11, 2005 at 23:35
CCD
Super Member
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August 2005
2,731
OH MY, what a thread. This has me wanting to try an RTI remote. Since I have done nearly 100 MX-850s with no problems I guess I do not need to. Oh, and all with an MRF-250. Just keep it off the top of the Comcast box. My cellphone doesn't seem to work when I set it there either. My only concern is the EBAY thing. It makes us CI guys look like theives when people are selling these remotes for less than I buy them for. Eric maybe you could look into curtailing the 35 that are listed on Ebay? Are they stolen or do you sell them to other dealers cheaper than me? Maybe I should buy up all these $185 MX-850s. Eric, do you track those Serial Numbers in the battery compartment or is that just for show? I say you buy a few and shut off the source. My customers are too smart to buy them on Ebay (for the reasons in the earlier posts) but that is where people get a frame of reference for price.
Post 78 made on Monday December 12, 2005 at 00:06
pilgram
Loyal Member
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5,684
I am completely satisfied with URC products. I really don't ever want to quit selling them.
I've considered buying them on e-bay! I could save a couple of bucks, still give them away, and make a dollar or two on the programing.


THEN, I'll get a night job at UPS loading trucks(so I can eat and pay the bills) and my clients will still have excellent control of there systems with one of the best remotes available!

Perhaps I should just buy a couple of thousand from URC ,if the price difference is that good on 'bulk purchases'.

I'll just sell the ones I don't need on e-bay! :-(

Eric,
I love your products!!
I hate the fact that you can buy them on e-bay for less than I can buy them for :-(

Sorry for the rant! It just makes my blood boil!
Every day is a good day.......some are just better than others!

Proud to say that my property is protected by a high speed wireless device!
Post 79 made on Monday December 12, 2005 at 10:46
Gorignak
Long Time Member
Joined:
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December 2005
63
Tippy:

I'm going to say what a thousand readers here are itching to say, but are just too professional and polite to utter.

Dear god, Tippy, would you please just shut the hell up?

Would you burst in and interrupt an Anthony Robbins seminar to tell everyone how you've discovered that Zig Ziglar is SO much more motivating? Would you take the stage at an Alcoholics Anonymous meeting to try to convince everyone that Petronas is simply the best tequila a man can buy? Would you take your megaphone into the Vatican during Sunday mass to inform everyone how Christ has let you down and wow, you're just SO much more fullfilled now that you've discovered the Flying Spaghetti Monster?

I'd love to be able to say, "Of course you wouldn't," but your actions here make it impossible for me to assert that.

You hate URC products. We get it.
You had lots of trouble with them. We get it.
You think RTI has the best product line since Ben and Jerry first postulated there was life beyond Vanilla. We GET it.

What we DON'T get is what on Earth would make an intelligent adult think that anyone is going to believe that you don't have an agenda when you devote SO much of your energy here in the "enemy camp" attempting to proselytize your newfound religion.

Okay, you love RTI. You hate URC. More power to ya, buddy. Now for crying out loud, would you PLEASE go over to your new church and say your prayers THERE? Some of us have had years of great success installing the Home Theater Master line and now the Complete Control line. Don't get me wrong... I've have my days of frustration. Like with any product, there are ins and outs. And unlike you, I'm not even going to disparage "the other guys." If RTI makes a product you and others love, by all means, that's the product for you.

BUT... Any first-year psychology student can look at your posts on this topic so far and assert that your agenda is not what you claim. You're not trying to spread the word about RTI. You're trying to spread your anger about URC. Like someone who lost a loved one in an auto accident involving a Mercedes, you're trying to tell the world that all those so-called safety-features are a load of crap, and Mercedes killed your sister, and boo hoo hoo, everybody else ought to hate them as much as you do. Well we don't. We LIKE URC. We feed our families selling and programming their products. We think they're a great company with great support.

So good grief, be a man. Please, by all means, let URC be "dead to you" and shut the hell up in THIS forum so we can continue making a living with what we consider to be an excellent product line from an excellent company.

You go have that same attitude about RTI. Preach it, brother! Make the world a better place by putting an RTI in every media room you can. Competition is a wonderful thing in a free-market economy. If you're right (and it's clear that you're certain you are), then the market will decide in favor of RTI, and us URC-programming yokels will be left standing dumb with our MRF-250's in our hands, wondering where the horse and buggy business went. But all the hate-mongering, supposed "feature comparing," and "letting people know" you can muster in THIS forum is just your attempt to spread your own personal contempt.

And we're sick of it.

Gorignak


P.S.: Before you mention it, yes, this is a phony user name. Yes, I'm hiding my identity. Why? Because Tippy, you are a friend of mine, and on an ordinary day, I would never say these things to you. I'm hoping that I can get this point across and let us all move on without damaging our friendship.
OP | Post 80 made on Monday December 12, 2005 at 12:08
tippy-tie
Long Time Member
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Posts:
July 2004
479
:-) Wow! Point taken! Geez, I think I need to go rub my @ss for a while, it's a bit sore. Actually, I'd already decided I was done ranting, but I do deserve that. Hey, to all you who put up with me, and gave some helpful advice, I say thanks. And sorry to the rest that it took so long to get this out of my system. Now that I've been smacked in the back of the head by my friend, I can go back to helping around here...... OUCH!
Post 81 made on Wednesday April 5, 2006 at 17:42
sviscon1
Lurking Member
Joined:
Posts:
April 2006
2
On December 6, 2005 at 13:25, tippy-tie said...
Well you can read from Tippy-tie he is happy with the RTI as I am generally. BUT as an end user consumer it would be nice to make some changes as I gain experience using the remotes. I own both the T2 and T3 (I use Control4 for my home theater). The TheaterTouch software looks very easy to use. Curiously RTI does not make this available to the consumer. This creates a reliance on the dealer (good for the dealer) not so good for me as I only need to tweak a few items.

Last edited by sviscon1 on April 5, 2006 17:52.
spv
Post 82 made on Wednesday April 5, 2006 at 17:44
sviscon1
Lurking Member
Joined:
Posts:
April 2006
2
I recently acquired two RTI remotes from a local dealer. After the initial programming and a few days of use I needed to make a few minor modifications such as turn off or turn down the key click from the T2. Also I need to have the ability to change the aspect ratio on my 61 inch HDTV from the T3 to name a couple of small changes. Well - go figure the dealer will not come out for this. Too small of a job.

It seems you should make available a software utility so the end user can make simple modifications once they own the remotes. I am considering adding a component to one of my systems - well back to two remotes or find another dealer willing to make house calls.

Both remotes are awesome ALTHOUGH I cannot and will not recommend to anyone due to this inconvenience. It seems my NEW State of the Art and Award winning remotes are currently less than desirable.
spv
Post 83 made on Thursday April 6, 2006 at 01:07
shnakz69
Active Member
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February 2006
737
i have installed MANY complete systems with URC remotes' ( i ONLY use 850,950 and mx-3000)...and i have had very few problems with IR or RF. although RTI does make a damn good remote i still prefer to use URC.
Post 84 made on Thursday April 6, 2006 at 07:52
Springs
Super Member
Joined:
Posts:
May 2002
3,238
On April 5, 2006 at 17:44, sviscon1 said...
I recently acquired two RTI remotes from a local
dealer. After the initial programming and a few
days of use I needed to make a few minor modifications
such as turn off or turn down the key click from
the T2. Also I need to have the ability to change
the aspect ratio on my 61 inch HDTV from the T3
to name a couple of small changes. Well - go
figure the dealer will not come out for this.
Too small of a job.

It seems you should make available a software
utility so the end user can make simple modifications
once they own the remotes. I am considering adding
a component to one of my systems - well back to
two remotes or find another dealer willing to
make house calls.

Both remotes are awesome ALTHOUGH I cannot and
will not recommend to anyone due to this inconvenience.
It seems my NEW State of the Art and Award winning
remotes are currently less than desirable.

This is clear as day, "a bitch at a dealer." It has nothing to do with the product at all. LACK OF SUPPORT IS LACK OF SUPPORT. Complain about your dealer to the rest of the world. NAME NAMES! Picking on the product? Ohh please.

Where I workwe provide fully integrated remotes. If you need an addition you have options.
1. Hourly charge for tech to come out and add what ever changes you need.
2. If its something that we consider small... if you brought it into the shop we would make 2 quick changes like that for free. (I mean something that takes several minutes. If you need to have changes added to the Base units... bring it in with you or we are going to have to come out.)

WHO AM I KIDDING. We make these changes very rarely. But we drop in on customers all the time and make minor changes. There might be small charges... but we keep there systems up to date when they change out cable boxes or channel lineups.

Did you demand it be free or something? I mean we need to stay in bussiness too. But we make sure customers will refer us if we can.

Last edited by Springs on April 6, 2006 17:31.
Post 85 made on Thursday April 6, 2006 at 12:50
netarc
Senior Member
Joined:
Posts:
May 2004
1,348
On December 11, 2005 at 23:35, CCD said...
My only concern
is the EBAY thing. It makes us CI guys look like
theives when people are selling these remotes
for less than I buy them for. Eric maybe you could
look into curtailing the 35 that are listed on
Ebay? Are they stolen or do you sell them to other
dealers cheaper than me? Maybe I should buy up
all these $185 MX-850s. Eric, do you track those
Serial Numbers in the battery compartment or is
that just for show? I say you buy a few and shut
off the source.

Resurrecting this - I'd like to hear more from URC on this matter ... Eric/Jeff?
Post 86 made on Thursday April 6, 2006 at 17:37
Springs
Super Member
Joined:
Posts:
May 2002
3,238
sviscon1,

To turn off the beeps on a t2+... press and hold the backlight button for 3 seconds. This will enter the control panel. Select Beep Select Off. Done.
Post 87 made on Thursday April 6, 2006 at 17:52
Jeff Wagner
Founding Member
Joined:
Posts:
January 2002
368
netarc,

Eric did respond to this issue in another post. We use outside agencies as well as buying them ourselves, all in an effort to track down the sources. This is a lengthy process and we are deep into the process of following up.
I really can't tell you more than that, but be assured that we will cut off the offending sources - think of it like the evening news where the police chief cannot disclose anymore details due to the pending investigation.

Jeff
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