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Topic:
will not learn infrared commands
This thread has 35 replies. Displaying posts 1 through 15.
Post 1 made on Saturday July 1, 2000 at 17:32
Wayne
Historic Forum Post
just received out first batch of t2 remotes and the first two will not import infrared commands while in the IR Capture Learn Mode. You would think with all the time it has finally taken them to bring a very expensive product to the market place that their quality control would be that they test each remote. Another batch off defective products that we continually have to deal with in this business. I suggest to everyone that they take a wait and see approach to see if they ever get this product to work right.
OP | Post 2 made on Saturday July 1, 2000 at 17:36
Daniel Tonks
Historic Forum Post
Strange, it worked perfectly fine on my sample from a month ago. Are you sure you're following the instructions exactly?
OP | Post 3 made on Saturday July 1, 2000 at 17:39
Wayne
Historic Forum Post
That's all well and good Daniel. You had a pre-production model. These are the finall production pieces. Not somstrange at all. Again you would think that they would have a decent QC program in effect.
OP | Post 4 made on Saturday July 1, 2000 at 17:55
Bill H.
Historic Forum Post
Sounds like operator error. I know the T2s have a tight learning window, you have to be more careful how you line up the remotes. RTI told me this was to get a better capture of the IR code so it would be more reliable and so far I have not had a single code that I had to re-learn after I got the alignment thing straightened out.
OP | Post 5 made on Saturday July 1, 2000 at 19:10
DJ Garcia
Historic Forum Post
Mine captured fine, with the usual caveats. I had a problem with the notorious TA-E9000ES remote, which was giving me low battery warnings so I need to try with fresh batteries in it. The Hughes remotes and other Sony equipment had no problems with good batteries.

DJ
OP | Post 6 made on Sunday July 2, 2000 at 11:08
gages
Historic Forum Post
Learning the IR codes can be a tricky process.

First make sure you are getting signal from Page 1 on the IR Capture page (align). When on the second screen (where you actually capture the codes) make sure to HOLD DOWN the source remote key until the T2 tells you that the code has been captured.

Mitch explained to me that the T2 is looking for a repeating pattern with the IR stream to determine where the codes start and end. Typically if you look at the edit IR page the min repeats is set to 1 and sustain is checked.

I have noticed that once the T2 learns the command it is more accurate than the Pronto (works a higher perecentage of the time).

SG
OP | Post 7 made on Sunday July 2, 2000 at 16:00
DJ Garcia
Historic Forum Post
I also teak the min repetitions to the minimum that will work reliably, and often it is 0. This makes for shorter transmit times and less chance of interference in long macros. The test button in the Edit mode of the librarian is excellent to try codes and tweak very quickly.

For reliable capture you need to set the two remotes on a table and find the best position with both remote IR sensor/emitter windows level and parallel. In a couple of instances I had to raise one or the other with some padding. Also make sure they are stable when you press the buttons in the different locations of the "donor" so it won't wobble. I had problems with the Hughes HDR-205 DVHS recorder at first until I made a process out of it, then had 100% reliable capture.

On the other hand, I cannot get even a reading from the TA-E9000ES remote :-(. Fortunately I was able to transfer them from ProntoEdit with the "hidden" hex code editor. I hope they can do something about this.

Other than that, this remote is a dream come true.

DJ
OP | Post 8 made on Sunday July 2, 2000 at 16:26
Daniel Tonks
Historic Forum Post
Heh, what I was saying is that if the PRE-production model's software works fine, you'd figure the FINAL production model would too. And judging from others it does work.

Now, I did half of my learning off of the original remotes (all went fine) and the other half off of the Pronto.

However, for some reason it didn't like my receiver input commands from the Pronto, which were learned from the Sony RM-AV2000. Or shall I say my RECEIVER didn't like the learned commands. So, I tried learning off of the RM-AV2000. Now I must say that was an interesting experience -- for 10 minutes the T2 wouldn't even sense an IR code coming off of it. Turned out I needed to place the RM-AV2000 at an elevated position, aiming downwards, at a 45 degree angle right at the left corner of the T2. Thankfully, the learned codes functioned fine.
OP | Post 9 made on Sunday July 2, 2000 at 19:27
DJ Garcia
Historic Forum Post
Daniel,

I tried various up and down extreme angles and the gamut between, but always parallel and aiming at the Pronto. I'll try some side-to-side variations and see if they work.

On the other hand, in an act of desperation I found a great alternative that controls all the menus in Jeff Bernards' CCF for the STR-DA555ES which works great! See my thread in the Pronto forum. This is great news for 9000ES owners with both Pronto and T2 remotes, as I'm about to dump them into the T2 library.

Of course this may have been common knowledge and I'm just finding out, but none of the 9000ES CCFs have them.

Anyway, It's a great 4th weekend in my Remote Land. I truly love this remote. Happy 4th everybody!

DJ
OP | Post 10 made on Sunday July 2, 2000 at 20:44
Wayne
Historic Forum Post
Thanx for the feed guys but the fact remains that i can't even get page 1 to respone to the align program on any of our first batch of remotes
OP | Post 11 made on Sunday July 2, 2000 at 21:01
Wayne
Historic Forum Post
What's real interesting it will done load configurations ok from my current Lexicon IR data base just fine but will not accept thru the t2. I have to use my Lexicon 700T to do that and it works fine.
OP | Post 12 made on Sunday July 2, 2000 at 21:48
RICK
Historic Forum Post
Well, I got a T2 as well and it DIDNT learn any damn ir commands. It crashed or froze each time. I have used the 700t with the SAME software for years and this T2 has issues and it is NOT user error. The 700T and T2 learning methods have never changed and for whatever reason, RTI is NOT ready to hit the Custom market yet. As a professional for over 15 years, I need to TRUST a product before I can sell it. This one is NOT ready yet. If Dave is looking here, just DO not ship them PLease until they all work!!!!!! It does none of the professionals here int he forum any good until it works 100% of the time. For those peeps in here which are end users, they can mess with it al lday long and does not concern the Dealer world!
OP | Post 13 made on Sunday July 2, 2000 at 22:43
DJ Garcia
Historic Forum Post
Rick,

You mentioned you've used the same software for years, yet this is release 1.1 of the T2 software and it just came out. Obviously it's based on previous software, and the hardware may share design elements and components, but small differences in design make big differences in compatibility. Are you trying to use the previous Lexicon software? If so, I think that could be a problem.

DJ
OP | Post 14 made on Sunday July 2, 2000 at 23:12
RICK
Historic Forum Post
No I am not using the same software DUH! And of course i have 1.1. There r just a few differences in the 2 software versions and of course adding 232 and different Rf sequences r the main ones. O yea hex codes too.
OP | Post 15 made on Sunday July 2, 2000 at 23:51
Wayne
Historic Forum Post
I finaly have got the the remote to almost respond. Had to disconnect from the software and screen one started to respond to the align program. I was trying to teach it a basic sony remote code and it corupts it every time. the only way it will respond is by holding it with a inch of the screen. I to have programmed 500t's and 700t's (over 50) and NEVER had a learning problem. I agree with you Rick that the bugs need to be worked out before this remote should come to the market place.
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