I found that it was missing the odd button press too, the red-eye was catching all of them and seemed not to be passing it on to the (2000) cable box.

The answer was to remove the original sticky pad and attach it with blue tac, I think the pad was a tad too long and was partly blocking the IRDA emitter. I have also positioned the red-eye further to the left than on the instructions, so its half on the cable box cover and half on the lcd cover.

I noticed that my laptop with its irda port was producing interference every couple of seconds as it is constantly 'searching' for other devices. This showed up as a dim flicker on the red-eye.

Will try the 200ms delay and see if that helps. Have kept a second device in my ccf with the ch+/ok commands just in case!

Overall the redeye is working well and this problem with the channel macros has been the only hitch.
Redeye is getting the commands ok as it flashes as described by Mike.

I am using Jason's ccf with a couple of minor alterations.

I've never seen a 2000 close-up - it's possible that its sensor is in a slightly different place than the 1000.

Well hello again everyone

I've had enough with NTL (ex C&W) with thier crappy CS and worse digital TV (Di4000n).

I've had a problem recently since setting up my newly acquired TiVo with the IR wand set up correctly (channel changes work 90% of the time - which is the best I can expect apparently without purchasing a Redeye and TiVo Digital Cable adapter).

The problem is a vertical white band just off the screen centre on my Sony WS TV. I thought this was screenburn initially (!!!?) or a (very expensive) Wega screen fault.

After much investigation into where this 10cm high by 2mm wide white vertical bar was coming from (hours of checking scart,RF and video feeds to the TV and a long process of source against cabling elimination) it turned out surprise surprise it's the NTL box!

I rang CS to report a fault. They zapped the box. Still there. Went through what equipment I've got and what I'd done to determine it's the NTL box at fault (with CS with me all the way - took ages) they in thier wisdom said it's not a fault with the hardware it may be the CR3 software. Zapped again. Same. Oh well we can't fix this and don't have any 4000 series boxes available to swap out for you!

My solution = cancel TV, keep phone and broadband (all thats going to cost me is the £9.49 a month line rental for the phone and one month at the 600k broadband price to get the cable modem free rather than a 1/2 price £25! installation cost. I'll go back to 128K after the first month! so that's only cost me a tenner)

Having Sky installed Thursday on £1 install offer (Sky world for 1 month then change to the family pack after 1st month, saving £99 on the standard install)

Better boxes (no IRDA b******t) more channels better EPG's and 100% Pronto and TiVo functionality!!

I'd just like to thank everybody who's advised and helped me in this thread.

TTFN see you in the other threads........

Richard

I've been using RedEye with my Pronto RU940 (TSU2000) and a Telewest Pace 2000 box and I'm getting some strange problems. Every now and again, well fairly frequently, I'll use my Pronto to control the STB and it seems to go a bit bonkers, scrolling through several channels, opening and closing the info screen, scrolling all over the place when I'm in the TV guide.
This seems to happen when I use the channel up/down, the navigation keys, one press channel buttons etc. The redeye only seems to flash once, I haven't noticed any interference, and it still does it even when the lights are off.
It's beginning to get on my nerves, anyone got any ideas?

This issue has been noticed on a few specific box models in some Telewest areas, - please email me on info@redremote.co.uk if you're seeing this.

Sorry if I'm missing the point here, but I don't quite understand the issue with the 'i' button on the Di4000. Is it that there is literally no ir code for it, or just that it could be one of millions? Also has anyone contacted Pace specifically about this issue? Finally, am I right in thinking this is now the only button which doesn't work with ir?

This site has been absolutely invaluable over the last couple of days while I've been setting up my newly purchased RC5000 - don't think I'd have got anywhere at all without it! I'm going to be putting together a Telewest/Di4000T .ccf file over the next few days, so let me know if you're interested (or if someone's done one already with macros for all the channels).

Many thanks!

i emailed pace about this and was told that none of the pace cable boxes could be controled by any learning remote. including the Di4000. the fact i sead i have most of the other codes working in my pronto didn't seem to register with them.
its beyond me how the manufacturers dont even know there products function

My message doesn't really have anything to do with remotes. I currently own a pace Di1000-T. How lucky am i? I couldn't help noticing throughout this forum that a few people have mentioned about using broadband internet through the RJ45 port on the back of the unit.
I am a subscriber of telewest's broadband internet service, telephone service and cable t.v service. How does internet access work through the pace unit exactly? Is there a seperate bill for using this as opposed to using the 'supplied' motorola surfboard cable modem? Any info on this would be great.
Thanks

The internal modem on the STB is an alternative to the seperate one - Not sure about TW but NTL normally only issue cable modems to users without digital TV. The STB has an ethernet port on the back, and supply a USB Ethernet adapter.

Obviously a case of left & right hands not knowing what each other are doing... Pace customer services seem to have provided vaguely sensible answers in the past - when I emailed them to let them know about Red-Eye they said they were already aware of it and happy to refer enquirers....

The Di4000 was at some time supplied in some areas under the name Di4001. In this guise it used an RC5 remote rather than the more common IRDA. The RC5 codes in the Di4000 are a throw back to that. The Blue RC5 remote did not have an i key so there is no RC5 code for it.


I don't think there is a favourites button either but I stand to be corrected on that one



There are several but go for it the more the merrier
I did one around January with about 50 channel macros but it has no sport or movies cause I don't have em.

Just one other thing. even if you don't care about the i key the RC5 interface is generally a bit crap. Try a search on the word 'buffering' for example. You might want to consider investing in one of Mr Harrisons Redeyes it is a big improvement

I'm not sure the STB modem can be used with Telewest I have certainly never heard about it before

DESCRETE ON / OFF
i don't know if everyone else has worked this out but if you havn't i have figured out how to get around the problem of no descrete on/off command.
what you need to do for descrete ON is use the 'ok' button, if the STB is already on pushing the 'ok' button does nothing unless your in a menu mode (its unlikly the STB would be left in a menu mode). for desctete off set the off button to 'ok followed by 'ON/OFF' if the STB is already off the 'ok' command will switch on the STB and then it will be switched off by the 'ON/OFF' command.
this works with my pace 4000 STB so i would of thought it would work with the others?
its taken me months to work out how to set the pronto timers, now i have worked this out i can record from the STB without worring about leaving the STB on the right channel.
hope this all makes sense.