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This thread has 8 replies. Displaying all posts.
Post 1 made on Sunday April 7, 2002 at 18:02
knutsen
Founding Member
Joined:
Posts:
December 2001
7
Anyone else experiencing problems with the TV listings in the US, where we just went to daylight savings time last night?

Updating the Harmony today, it knows the correct time, but the listings are for shows an hour in the future.
Post 2 made on Sunday April 7, 2002 at 20:33
russ@rcsis.com
Founding Member
Joined:
Posts:
January 2002
7
Yes, I am experiencing the same problem!
OP | Post 3 made on Thursday April 11, 2002 at 14:41
knutsen
Founding Member
Joined:
Posts:
December 2001
7
They told me in email that they hoped to have the problem fixed by yesterday (4/10) afternoon, but as of last night the listings were still an hour off.
Post 4 made on Sunday April 14, 2002 at 19:52
russ@rcsis.com
Founding Member
Joined:
Posts:
January 2002
7
Hey Harmony,

Lets hear from you on this issue. Whne will this be fixed?
Post 5 made on Sunday April 14, 2002 at 23:46
Anthony
Ultimate Member
Joined:
Posts:
May 2001
28,875
I updated my remote today, and the times are right. Have you tried it lately Russ?
...
Post 6 made on Monday April 15, 2002 at 21:45
cweselenak
Founding Member
Joined:
Posts:
April 2002
1
I just updated my TV listings and they are still off by an hour.

I e-mailed customer service about this problem and they have not responded to my email.

There is also nothing on their web site about how to fix this problem.

I have a feeling there is no fix for the problem and they are afraid to tell us so they are just avoiding the situation all together.
Post 7 made on Monday April 15, 2002 at 22:06
Ken
Founding Member
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Posts:
July 2001
1,933
Mine's still off as of Monday night. Central time
Post 8 made on Tuesday April 16, 2002 at 01:12
russ@rcsis.com
Founding Member
Joined:
Posts:
January 2002
7
Yes, I just tried it again this evening 4/15 6:30 PM PST.
Russ
Post 9 made on Tuesday April 16, 2002 at 15:22
Harmony Customer Service
Logitech/Harmony Remotes
Joined:
Posts:
January 2002
68
Hi all,

We have been working on this issue and expect to have a solution promoted to the Harmony web site by noon tomorrow (Wed).

In the interim, a workaround is to go to your profile (My Profile) and change the Time Zone field to the "D.S" version of your time zone e.g. change "Eastern" to "Eastern D.S.". Following the fix, either time zone selection will work.

We apologize for any inconvenience this may have caused.

Best regards,

Harmony Support Team


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