I already sent the problems that I have to Pronto team, attached is the answer:

>>Dear Mr. Coto,
>>Thank you for contacting Philips regarding your TSU.
>>We are very sorry to say that we have no support for this TSU model.
>>Please contact your dealer for support and / or visit our website www.pronto.philips.comfor further information.
>>I hope I have answered your question satisfactorily. If you have any further enquiries into this matter, please contact us and refer to your case number PRC-080630-0084
>>Sincerely,Harry Schut Philips Customer Care Center.

I already call the dealer, they said call Pronto, of course...