- that if you don't ask the question the right way, or you ask the wrong person (who misinterprets the question), they think you are asking for the codes to take you in to the service menu. Quite legit for them not to disclose these.
- A lot of these guys have no idea what the term "discrete code" means. Discrete Code is not an industry term.
- It's also clear from the correspondence that one guy thought they were being asked for a codeset number not an actual code (I forget which one it is but one brand of universal remote you have to type in the internal number for the model device you want to control)
