Actually what you said was:


Then berated URC because you didn't understand what you were getting into.

If you really wanted help from those with URC experience, maybe you should have shown a little more tact in the OP. As it is... all you've managed to accomplish is to lump yourself into the pissing/moaning crowd, that come on here to rant about how ripped off they feel.

As one of the members on here that offers advice to those truly asking. I can say that you have been the only one that has displayed any stupidity.

My advice to you is to either create a new account under a diff user name and start anew, or rethink how you ask for help.

*edit:
Sorry, I stand corrected... You never even asked for any help. So why is it you take offence to some posting the facts of the situation. That being, you screwing up, and pissing your money away. Your post is obviously just a rant. If you can't take the heat that your ignorant opinion exposes you to, maybe you shouldn't post in the first place.

What the heck is an mx-300 ?

Maybe that's why you are getting no support from URC, you're asking for help on a product that doesn't exist. One would think that with all of your advanced programming skill and ability to post in extra large bold faced font, that you'd know the model of remote you actually have.

Hello Harmony! LOL

There is no bloody rule about not receiving updates no policy not a word except where the OWNERS MANUEL tells me to update the unit via software; that I can only get after I enter the serial # which I did with no problem. But there is no update icon as the OWNERS MANUAL STATES. Not an installer’s manual an end user manual.

Go to the website read the rules download the owner’s manual then tell me rules are rules I agree rules are rules but I am not trying to break any.

If it is an old subject my apologies for my oversight but regardless of that fact if it has been addressed time and time again you would think that a company would listen to the people who use their products and ether change their policies, post said restrictions on their site and remove the instruction in the OWNERS MANUAL to perform a task that because of their policies cannot be accomplished

Apparently I need to search Google to find my mistake and not rely on concise instruction from the manufacturer.

I am not assuming I deserve anything I am just following the rules.. their rules.

I was just about to humour this whole thing and download the "owner's manual", and see for myself. ...lol...however when I scrolled up to copy the model # from one of Brighton's posts, I realized that his remote doesn't exist.

*5mins later:
Just read through the MX-3000 owner's manual pdf. There is no mention of any form of download support of any kind.

*another 5mins:
Read through the MX-350 owner's manual pdf. Again no mention of any form of download support of any kind.


Sounds to me that your reading from the editor's help file, and your not getting the update icon, because you have the non-updateable editor.

Go to URC's site and post the link to your manual. The MX-300 does not exist.

OK you guys win
I was foolish to buy a used MX-3000 I should have realized that it would not be supported in any way by URC.
The statements I made were in frustration at not being able to perform a simple task that the Programming manual page 3 (I mistakenly called a user manual) states.

.But smokinghot is correct I should of approached this with a little more tact, asked not complained, used a softer more approachable OP not left out a 0 in the unit description written it when I was calm not aggravated.

Thank you smokinghot for pointing that out to me, I just wish you had not been such an a-hole up till your last post which is exactly correct

[Link: techsourcedist.com]

You would probably have a better shot of getting URC to service your MX-3000 than to get smokinghot to be polite...

True indeed. Smoke and I are proud supporters of dishing out

that was actually a civil response from Brightonuk. (edit, the first one)

had there been any truth to my previous comment then it would have been a screaming Banshee response, so i apologise for my previous post.(edi,t posts since have been screaming Banshee)

how ever any post by a new member which tries to be-little products which many of us love, insult what we do and especially voice an unjustified attack at a specific company will get a cold reception.

lets be clear about this.

YOUR BEEF IS NOT WITH URC

YOUR BEEF IS NOT WITH US

YOUR BEEF IS WITH THE COMPANY YOU PURCHASED THE REMOTE FROM!

take it up with them.
if you bought it recently enough then you might still have the LEGAL right to return it to them for a full refund. i suggest you do this.
make a comment on Amazon that this vendor is not an authorised vendor and cannot offer any manufacturer warranty.

you had the Programming situation Pointed out to you here - [Link: remotecentral.com]

...and that's where this all stems from. The vast majority people forget that this programming editor was designed for installers/professional programmers. So any instructions given are based on the reader having the proper background and access to protected areas.

As far as me being an a-hole...well. Some would also call me a bastard for smacking my dog on his nose, but he should know better then to piss on my rug.

So ladies now that we have all said our piece and I have resigned to the fact that I am wrong, can I assume that we can all be a little more civil and forgiving in the way we respond to a member post even if that post would seem to some to be a forgone conclusion to the knowledgeable ones?
And even if the question or statement is written at the height of frustration and appears caustic and antagonistic?

As the MX-3000 is an awesome remote in its capabilities, and I plan on spending my many hours programming and exploring those capabilities with the help of the owners programming manual and the knowledgeable ones here on RC and without URC allowing me to update the software or firmware.




















































Even though I am right

Oh I highly doubt that...lol.

Although, considering you were big enough to admit you are wrong, it will go a long way in possibly getting useful responses from the regs here.

Except me...I'm just the resident a-hole

;)

I Hope so, 'cause I will definitely need some guidance in programming this unit when I get to the Insteon gear I just purchased

Have you even considered consulting with a local URC programmer in your area. Alot of guys are willing to help guys like you out. You could hire him to do the initial programming and pay him a little extra to show you the basics.

Thanks a smart option
So if there are any in the Fort Lauderdale area please drop me an email and we can work something out.

Well you have found out the hard way that you should never buy something
described by the manufacturer as a 'professional' product. THe simple rule is
that the word professional should always be replaced by the words 'consumer
rip off'. People like smokinghot, simpleneeds and makitamark who call
themselves 'professional' installers should also have the word professional
replaced by 'consumer rip off merchants'. All these so called professional
products are part of a conspiracy by the manufacturers and the retailers
to lock consumers into a product that they cannot program themselves
because the manufacturer will not release the information except to trade
customers. If you ever make any changes to your system then you have
to employ some spotty guy who calls himself a professional installer and
rips you off for a large amountof money.
Stay away from professional products and professional installers.