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Topic:
Evolve Guide Remote...Scam???
This thread has 19 replies. Displaying posts 1 through 15.
Post 1 made on Sunday January 2, 2005 at 03:36
sadaist
Lurking Member
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January 2005
3
The website is now gone and their telephone numbers for Evolve communications have been disconnected. Even the fax number is disconnected. Unable to download new listings to my remote. Worked through December 26th. Now they are gone. Anyone know what's going on, or did they just pack up shop?
Post 2 made on Sunday January 2, 2005 at 16:57
robert492
Lurking Member
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January 2005
4
yup,.same here,.bud bought his 3 days ago,.programmed once,..now website dissappeared,..will check back here if we find anything out,..thx
Post 3 made on Sunday January 2, 2005 at 17:04
Daniel Tonks
Wrangler of Remotes
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October 1998
28,780
Well, there's still this site: http://www.evolvecomm.com/

But you're right about the number being disconnected. Strange.
Post 4 made on Sunday January 2, 2005 at 17:21
robert492
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thanks daniel,..same here,..recording says "this number has been disconnected",..hmmmm
Post 5 made on Monday January 3, 2005 at 09:04
seabee473
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January 2005
6
Great,just ordered one yesterday,Oh well no reason to open the box before it gets returned !
Post 6 made on Monday January 3, 2005 at 10:42
robert492
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January 2005
4
seabee,..where did you order from,..if their website is gone?
Post 7 made on Monday January 3, 2005 at 14:37
seabee473
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January 2005
6
I guess I'm not supposed to say on this site

This message was edited by seabee473 on 01/03/05 14:59 ET.
Post 8 made on Monday January 3, 2005 at 15:59
robert492
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i see the site is back up.....maybe everyone got a guideremote for x-mas and it flooded their server...
OP | Post 9 made on Monday January 3, 2005 at 22:27
sadaist
Lurking Member
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January 2005
3
Site is up, but doesn't allow downloads to remote. Phones are still disconnected. Called information and received numbers that are also disconnected.
Post 10 made on Tuesday January 4, 2005 at 08:02
seabee473
Lurking Member
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January 2005
6
How come the PPV channels do not have program discriptions? Did they ever?
OP | Post 11 made on Tuesday January 4, 2005 at 14:33
sadaist
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January 2005
3
I guees they are back up, but their ph number is still disconnected. Maybe they are switching to an 800 #. Here is the e-mail I received from them.

"Hi,

I am writing to you as you have recently contacted technical support about loss of update sevice since New Year's Eve. Since I have a large number of emails, this is generic email response - should you still have unresolved issues, please contact me again.

Unfortunately our update service and website experienced intermittent or no service between 31st December and 4th January. This was due to a server going down and the lack of support over the New Year period. The outage was quite serious and involved replacing one machine.

I sincerely apologise for the inconvenience caused and hope that the problem is now resolved. There is likely to be a large number of people updating around the time of this email as the service is now live again so if you still have problems, please try again in 1-2 hours time or contact me.

Kind regards and Happy New Year,
- John"
Post 12 made on Wednesday January 5, 2005 at 12:29
tooned
Lurking Member
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January 2005
1
Here is the email I received,

Thank you for your email. The site experienced problems at the start of the
year although it should have been up at the time of your email. Guide Remote
has not gone out of business.
tooned
Post 13 made on Tuesday January 11, 2005 at 08:03
seabee473
Lurking Member
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January 2005
6
Has anybody been able to download yet?
Post 14 made on Wednesday January 12, 2005 at 09:58
spaceranger
Lurking Member
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January 2005
2
On 01/11/05 08:03 ET, seabee473 said...
Has anybody been able to download yet?

I was able to register and download yesterday and today.

Mine is a Zenith that I got from H e a r t l a n d for $23.
Looks / acts like RD-5000.
Post 15 made on Wednesday January 12, 2005 at 11:25
dufusdad
Lurking Member
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January 2005
5
Hello everyone. I just got one of these from Heartland also.Was able to download yesterday(1/11). Funny thing,the remote is branded ZENITH and the one thing it won't operate is my Zenith Directv sattelite control box.The box is the SAT-HD520 which is a high definition set top box.I have tried ALL codes,e.g.:sattelite brands and 156 unknowns without success.The box is made by LG but there's no listing for LG in the sattelite category.I have e-mailed Evolve about possible updated codes but have no reply.
Marshall
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