Post 1 made on Monday July 24, 2006 at 12:43 |
Please help, I'm trying to upload a new configuration file to my ProntoNeo but I keep getting the message 'the device connected to this pc is not designed for this configuration file'.
I have successfully downloaded the current configuration to my pc using a serial-USB adaptor but even if I try to upload exactly the same config, completely unchanged, I still get this message.
Really appreciate any help.
Thanks in advance Dan
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Post 2 made on Saturday July 29, 2006 at 01:11 |
Hi Hitby,
Try the following: download the current config. Click on save as. Now make sure that the 'save as type' selector reads your type of your ProntoNeo.
e.g. I live in Europe and have a ProntoNeo RU930. So i need to set the type to RU930.
After that try to upload the configuration back to the ProntoNeo and hopefully it will do that.
Gert-Jan
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Post 3 made on Wednesday August 9, 2006 at 03:57 |
mickelin Long Time Member |
Joined: Posts: | November 2004 46 |
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This error can also result from the the serial port not being available, occupied by some other program. I get this error message if I forget to turn off the Palm Hotsync Manager, which also uses the Com1 port.
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mickelin |
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