Hi Hitby,

Try the following: download the current config. Click on save as.
Now make sure that the 'save as type' selector reads your type of your ProntoNeo.

e.g. I live in Europe and have a ProntoNeo RU930. So i need to set the type to RU930.

After that try to upload the configuration back to the ProntoNeo and hopefully it will do that.

Gert-Jan