Hi experts,
I've searched this forum and could find an answer to my question - hope you'll help..
I've deployed a system which includes 1 TSU9800, 3 TSU9400 and an RFX9600. this system should cover an entire house and therefore I use 4 AP (3 Netgear and 1 Edimax, not sure regarding the models).

I'm having 2 problems in my network: many commands fail with "command fail" and also once in a while the panels (both 9400 and 9800) restart them self. the panels restart ever while docked without any activity going on!

My first question is: I have configured all the access point to have the same SSID and all use the same channel (6). is it OK? the panels are configured for that single channel. Should I configure each AP to a different channel and have the panels work with 3-4 specific wifi channels?

Last question: what can be the cause of the panels restating them self? again, I haven't found a relevant thread on this subject. as I wrote before, the panels restart them self even when nobody touch them and it seams they are in standby.

Please help (-:
Ziv

ziv,

I've never seen a panel reboot on its own. Are you sure that the power switch is firmly in the ON position?

With regard to network coverage, use the same SSID and I prefer to operate the access points on different channels if their areas of coverage overlap, and they should overlap or there will be gaps. For harmony with other nearby devices I recommend using channel 1, 6, or 11. This will minimize overlapping channels. Unfortunately, older computers, particularly Mac's don't like the different channel idea. In practice I must gather all of the computers and find the lowest common denominator with respect to same or different channel and security settings that work for all of the computers.

Note that the Pronto's will not change access points until the signal drops, There will always be a short dead period while the Pronto changes access points.

You also may want to scan the wifi network with a tool like inssider.

You need to pick the channels that are not in use.

On the pronto site there is a white paper regarding roaming, you should check that first.

In the paper they use different channels.

You can manually cycle the wifi connection, search the forums. You basically first disable the wifi and again enable it and it should pair to the strongest signal.

If I'm not mistaking you can check the strength of the wifi via prontoscript and then cycle the wifi connection when the connection is weak.

Thanks for the answers guys.

Buzz, there is defenitly overlapping between the APs coverage so I believe that my problem is due to the fact that I configures all the access points to use the same channel (6). I will change it to use different channels and update this thread with my findings.

Regarding the roaming, in PEP2 you can configure Scan Strategy of scanning every 1> minutes. So there shouldn't be any problem of signal drop and short dead period.

When setting up access points with the RFX9600 you need to :
1.Give your Pronto a fixed IP
2.Use the same SSID and passphrase
3.Allocate different channels for the routers, however in the rooms closest
to the main router other keep the channels further apart.
4.In the Pronto channel setting(advanced wifi), it's best to tick all of the channels used,(multiple access points)
This helps when passing between routers.
5. Make sure you give the RFX a fixed IP
6 in the access points disable DHCP
Cheers