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Topic:
Just bought a MX-900. Don't care for it.
This thread has 31 replies. Displaying posts 16 through 30.
Post 16 made on Sunday September 24, 2006 at 14:31
AnthonyZ
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1,987
On September 24, 2006 at 12:15, Rich_Guy said...
Those symbols are pretty universal, I think if they do
not know them maybe they should learn them. Someone very
old OK give them a break but anyone else this is basic
CD, VCR, DVD stuff maybe it's time they learned, especially
the kids ;)

Not realistic in the real world. Unfortunately, our gene pool is so jacked up that A LOT of my client's "just don't get it". Sad but true.
"Just when I thought that I was out they pull me back in"
Post 17 made on Sunday September 24, 2006 at 19:58
JonW747
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I take it your clients have never operated an A/V device before?

I'm tempted to go through my remote drawer, but I can't really think of a device I've used that has transport controls and doesn't use the standard symbols.
Post 18 made on Sunday September 24, 2006 at 20:51
SOUND.SD
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On September 24, 2006 at 12:15, Rich_Guy said...
Those symbols are pretty universal, I think if they do
not know them maybe they should learn them. Someone very
old OK give them a break but anyone else this is basic
CD, VCR, DVD stuff maybe it's time they learned, especially
the kids ;)

I would say that half off my clients do not know which buttons perform which tasks. The lettering on the 900 is GREAT! Again URC listened to us!
Bulldog AV - San Diego, CA
www.bulldog-av.com
[Link: facebook.com]
Post 19 made on Sunday September 24, 2006 at 21:28
Rich_Guy
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978
Hmmmm, another reason I don't really care for the mx 900 and up series, I like a high tech remote NOT a high tech remote for dummies.

Those symbols have been around as long as I can remember, 99% of every cassette deck, VCR, CD, DVD, DVR and even answering machines have these symbols. Like I said if someone does not know what they mean, they really should learn them.

Seems CI's meet a whole different breed of people, I don't think I ever met a person that did not know these symbols that was over the age of 8 and under the age of 75.
Post 20 made on Monday September 25, 2006 at 00:27
GregoriusM
RC Consultant
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9,804
Does it really matter whether it has the symbols or not if the client can be taught what happens when the button is pushed?

What does SKIP + mean to the same person who cannot understand >>| ??

Both have to be taught to the client as to what their use is and many times the use on a universal remote control is different in different devices.

Both the word and the symbol can mean - move to next track, or move to next chapter, or skip forward 30 seconds, or move to the next day, or WHATEVER is programmed to that key.

In the end, the client/consumer needs to have been exposed to A/V equipment at some point in their life or learn a least a modicum of information about their new equipment and the controller in order to operate it.

Yes, the CI makes it as easy and fool-proof as possible, but the client needs to put forth a little effort to learn a bit about what he just bought if he/she wants to get maximum enjoyment from the whole thing.

IMHO.
When ignorance is bliss, ‘tis folly to be wise.
Post 21 made on Monday September 25, 2006 at 13:09
Springs
Super Member
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3,238
Rich Guy,

I program remotes every day and I can tell you I met plenty of people that don't think off >> as Fast Forward.
Post 22 made on Monday September 25, 2006 at 13:21
JonW747
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They're probably the same people who only want to know where the power and the channel up/down buttons are.

GregoriusM nailed it, it hardly matters what the symbols are, if the customer has so little experience with A/V equipment they don't know the stop, pause, FF, and rewind symbols ... there's going to be a lot of things they'll need to be taught (or learn) if they want to actually take advantage of their fancy equipment.

Now if they'd rather pay someone to tell them what a button does then to ask a child, ask a friend, or *gasp* pick up a product manual ...
Post 23 made on Monday September 25, 2006 at 15:02
GregoriusM
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RTFM??? Are you crazy Jon??? ;-)
When ignorance is bliss, ‘tis folly to be wise.
Post 24 made on Monday September 25, 2006 at 19:10
SOUND.SD
Loyal Member
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On September 25, 2006 at 00:27, GregoriusM said...
Does it really matter whether it has the symbols or not
if the client can be taught what happens when the button
is pushed?

What does SKIP + mean to the same person who cannot understand
>>
Both have to be taught to the client as to what their
use is and many times the use on a universal remote control
is different in different devices.

Both the word and the symbol can mean - move to next track,
or move to next chapter, or skip forward 30 seconds, or
move to the next day, or WHATEVER is programmed to that
key.

In the end, the client/consumer needs to have been exposed
to A/V equipment at some point in their life or learn
a least a modicum of information about their new equipment
and the controller in order to operate it.

Yes, the CI makes it as easy and fool-proof as possible,
but the client needs to put forth a little effort to learn
a bit about what he just bought if he/she wants to get
maximum enjoyment from the whole thing.

IMHO.

I was only reffering to PLAY STOP PAUSE. Yes SKIP sadly is a little harder.
Bulldog AV - San Diego, CA
www.bulldog-av.com
[Link: facebook.com]
Post 25 made on Monday September 25, 2006 at 19:37
Rich_Guy
Advanced Member
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May 2006
978
On September 25, 2006 at 13:21, JonW747 said...
Now if they'd rather pay someone to tell them what a button
does then to ask a child, ask a friend, or *gasp* pick
up a product manual ...

Well put
Post 26 made on Wednesday September 27, 2006 at 11:34
KCThirstyEar
Active Member
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Posts:
January 2003
551
Yes, to concur, I have met a tragic amount of people who don't know what those symbols mean. When I first started doing graphics, I used only symbols in my MX3000 and such, and a lot of those old installs, I've had to go back and add labels to. People don't know, don't care, and don't want to learn. So they pay me to change labels for them.
KC
Audio Artisans
Post 27 made on Wednesday September 27, 2006 at 11:53
JonW747
Active Member
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September 2006
621
Of course, the whole idea of a hard button remote is that you can use it without seeing the buttons...
Post 28 made on Wednesday September 27, 2006 at 13:18
GregoriusM
RC Consultant
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December 1999
9,804
If that were true, then we wouldn't need labels or symbols on the buttons at all! ;-)
When ignorance is bliss, ‘tis folly to be wise.
Post 29 made on Wednesday September 27, 2006 at 15:04
JonW747
Active Member
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September 2006
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Ever hear of touch typing? *winks*

In the dark ages when they taught touch typing, they'd use a typewriter with no labels on the keys.

So yes, they could remove the labels, but I doubt people want to do typing drills on their remotes for 20 hours before using it, so ... probably best to leave 'em on. :)
Post 30 made on Wednesday September 27, 2006 at 17:46
GregoriusM
RC Consultant
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Posts:
December 1999
9,804
On September 27, 2006 at 15:04, JonW747 said...
Ever hear of touch typing? *winks*

In the dark ages.....

Pun intended?

Sure. People HAD to learn to type without seeing the keys in the dark ages. THERE WAS NO LIGHT, silly! ;-)

Seriously, even on a primarily button-based remote control, you still need the labels until you are familiar enough with it to use it "sight unseen", and you definitely need the labels for those who don't use "your" remote on a regular basis.
When ignorance is bliss, ‘tis folly to be wise.
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