Maybe it's just me and my programming skills ( Yeah right! ) , but several customers i programmed tsu 9800 or 9600 remotes for, who have the remotes lock up!!

I have it about two times a week with my home remote ( tsu9800 ) , i send a command, like a button press, or activating a macro. The remote locks and you can't do anything. the 'send simbol' in the upper left corner freezes halfway. The button combo for reset, and diagnostic screen don't work. and there is a
BLUE SQUARE in the botom right corner of the screen.

The remotes, extenders, and routers ( Hawking 300, linksys WRT54GL )
have the latest firmware of course

Has anyone had this problem with their programmed remotes ( 9600/9800 )??