Well I am just looking for a new remote and was considering the 3000 but it sounds like that it might be a problem getting updates. That concerns me. If you buy the remote, you should be able to get updates. Sounds like they are requiring everyone to buy a NEW device in order to get support. How about if you buy a used unit from someone upgrading. No matter who you buy it from, they made the device and sold it to dealers. I'm sure they got their money for them.

Sounds like they would lose business with that attitude.

If they make it hard to get updates, then I guess I will not purchase their equipment.