On September 5, 2006 at 10:00, Cincy Dave said...
2) Authorized Dealers - they also need to provide access
to the software, but a lot of them may not know about
the new policy or their new responsiblity to their customers,
past and present.
An excellent summarization by Cincy Dave but I would like to make one clarification. According to a CSR at URC each AD can determine which software is made available to the end consumer. They may supply either the version with or without the live-update function. I would also assume that this applies to the CI; I did not ask specifically so this is merely an assumption.
If you contact URC, the CI or AD they should be able confirm the version you will receive. As Cincy Dave mentioned this will most likely prove more difficult with the larger AD's because of the "bureacracy".
