I've had my MX-3000 for over 2 years, and I love it (personally the best remote I've ever owned), I've used the software that I downloaded from the site for the last 2 years, yet when I went to sync it with the web I was told I need new a software product (sounds ok), but I need to register to get it. First off who remembers where they purchased from 2 years ago, and second there is no serial number on the remote and while I have the box I can not find it. The long and short of it is that I've been trying to get an account for over a week, but the company will not respond to my requests. An even bigger question is after 2 years why must I all of a sudden register my remote?

Very annoyed customer,
ERIC GANDT