looking for some advice before i send the remote back

it doesn't send any IR signals , this happened awhile
ago ( 2 months ) and i had the battery replaced and added
RF and had no issues , but the IR was not fixed.

i added some equipment from the bedroom and no IR output.

i have checked my RF programing in editor and the bedroom
equipment is set to IR , new battery , but nothing

spoke to URC and they said to send it back and they will
look at it -

any other ideas , suggestions before i send it back. I
just hate to be without it for a while.

thanks

gary