Problem #1. Make sure you download the latest software and firmware for the remote. It's available in the Files section of this site. If you are running with the versions as they were out of the box, you have software and firmware that most likely has bugs that were fixed in a later version.

Problem #2, For these buttons where every other line is missing, this means that you've deleted a button to which these buttons were linked. Daniel's A pages are used for the IR versus NO-IR setup from his home page. A most likely stands for 'Action' such that when he is using the 'IR' selection, he aliases to buttons in the 'A' pages.

Lyndel