Update:

I spoke to Philips and they told me my unit was defective and to return it. I returned home with my second unit and the same thing occurs. I did some investigating and found that the original IR hex string is longer than the hex that the Neo is picking up. I tried varying the duration of time I hold down each button while programming but still no difference in hex string. It is almost like the Neo is unable to produce such a long string of hex.

Please, anyone with a Sony receiver that came with the Remote Commander respond with some advice. re: 333ES ; 555ES ; 777ES ; 9000ES

I have the 555 ES one.