Thanks Larry and Daniel for your replies. I had already read Daniel's review twice and missed the part about skipping -- nice reading comprehension on my part. Anyway, I think my problem is a little different. The remote only skips when starting from the Harmony logo screen, not at any other time. It doesn't skip all the time, but it does whether I scroll quickly or slowly. So, I sent an e-mail to the support team folks and I am awaiting their reply. By the way, Daniel, I really enjoy your web site with its great reviews and insightful member input. The information here played a big part in buying this remote and I'm getting closer to personalizing it the way I like it. My wife keeps asking if this will be the last remote I'll ever buy. We'll see!