Not4easyUse,
I read your response and am very interested, since I had "Firedog Techs" try their hardest yesterday to set up my remote for Bose. But just my luck they couldn't do it.
I wish I ran across your info yesterday, it may have helped them.
I am very tempted to call Logitech myself today, but I am afraid I will mess up what they did yesterday.
I also have the Bose V20. I purchased the Harmony One.
The way I am set up now is I use the remote for everything except the Bose.
I am on HDMI 1 to watch Cable and HDMI 2 to watch DVD. They only used one coaxil wire because they couldn't hook up Bose.
I hate to have to call them back again, do you think I could possibly do whatever it is that I have to do, without messing up my other settings.
They also set up Bose so that I need to keep the source on DVD.

Marilyn