Just got off the phone with second level support at Logitech and there are 'two languages' for the Bose Lifestyle V20. At his end he made the change, I reloaded the remote and magic.....It works!! The support guy was terrific and stayed on to make sure everything worked correctly.

Remember to have IR set to 'ON' on the Bose.

incident number was (Incident: 080413-001310).

Perfect!