Ok, have done all that you have suggested and even had a friend come over this weekend and give it a try...NO WAY JOSE., I must be totally stupid... I cannot get it at all for any reason. Now is the time to ask if there is someone who can do it for me and setup the ccf files, send them to me and walk me through the steps to get it on the Pronto. I am so frustrated with this thing already I cannot begin to tell you.....Helllllllllppppppppp!!!!