I feel I have been betrayed by URC.

For several years I have been fighting Leukemia and 8 months ago had a transplant. So finally I recently felt good enough to come back to upgrading my MX-700 and get told that I can not do it. Only the dealer or Sales Representative can do this. That is great for the dealers bottom line but that is not the original agreement that I had with URC when they took my money. I sure will have to be desparate to buy any of their products again since they do not care about their customers.

The more I think about this the madder I get. This means that if I buy any of their products I have to find a reseller. This essentially eliminates any competition for pricing.