I've ordered probably about $500 in stuff from X-10.com. I've always received my orders promptly, and everything works pretty much as expected (My lamps flicker every so often, but they have built-in dimming that may be getting in the way).

I wish their remotes were more featureful, but that's about it. I do kinda wish that they offered trade-ins ... I have about 5 remotes of theirs that I'm just storing in a closet.

A word of advice ... wait for their 12% off deals, or when they offer a toss-in deal that you really want. Their prices are very fluid, and it's worth waiting. Some of those toss-in deals are one with EACH ITEM, rather than one per order, so watch carefully.