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Original thread:
Post 1 made on Thursday August 5, 2004 at 17:41
njustus7
Long Time Member
Joined:
Posts:
August 2004
14
The below thread is communication I just had with Pioneer customer DIService.

---------------------------Start

I spoke with the operations department for the VSX-D914 to get
some IR codes for my Pronto remote. They directed me to submit a
request through this forum so it could be routed to engineering.
The Pronto lets me enter direct IR codes from my computer. I can not
learn these through the remote because even though it can broadcast on
higher frequencies, it can only learn from a more narrow spectrum.
Also, since this system is so new, I can not find the codes online. The
only buttons I
need are under the Receiver Controls section of the XXD3070 Pioneer
remote that came with my system. The buttons are labeled "STANDARD",
"ADV.SURR", "STEREO", and "MIDNIGHT/LOUDNESS".

Thanks,

njustus7

---------------------- Their reply

customer.support@pioneerservice.com wrote:

Thank you for contacting Pioneer Electronics, Inc.

Mr. Njustus7,

For the codes programmed into the Pronto remote you will need to talk
with the company that makes the remote. In this case I believe it would
be Phillips.
Also you may want to check out remotecentral.com
You may find your answer there.

Thank you.

---------------------- My Response

I did contact them and look on the remotecentral web site and even
posted two requests. These are not Philips codes they are Pioneer IR codes
that I can plug into the Pronto remote. The engineering dept
has them and I have been made aware by both Pioneer and Philips agents
that this is information you have provided in the past to requesting
customers.

Thanks,

njustus7

-----------------------Their Reply

customer.support@pioneerservice.com wrote:

Thank you for contacting Pioneer Electronics, Inc.
Unfortunately we do not have the IR codes needed for you to enter into
a Phillips Pronto remote control. These IR codes are normally provided
by the manufacturer of the Universal Remote.

----------------My Response

It may just need some clarification. The remote I use does not have
specific codes, it uses the the actual binary. For example

"ON" is 900D 006D 0000 0002 A55A 1AE5 A55A 1AE5

I have this because it is a Pioneer discrete code posted on
remotecentral.com. The remote in question does not use Philips based dicreete
codes. It uses the codes Pioneer supplies and that Pioneer remotes
use. Being an owner of the Pioneer reciever, I'd like engineering to
provide me the discreete codes they use for Pioneer remotes for the four
below mentioned buttons.

If you just forward my request to engineering, they will know *EXACTLY*
what I need.

Thanks,

njustus7

----------------Their Final Reply

Thank you for contacting Pioneer Electronics, Inc.
Unfortunately we do not give out discreet codes for any of our
products.


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