Actually, I did a search and found one thread that discussed my problem. It is a dead thread so I started this one. The original poster (from the old thread) had the RAM empty problem happen after using the remote for a long time. There were some other folks that had the same problem also. Mine happened straight out of the box. I guess I'm mainly worried about the frequency of this issue. One guy said it happens once a year or so. Scary. No one seems to know why it happens though.