So I have a project where we have to control Somfy shades with UAI+ with Crestron. There are a total of 24 shades in the system. The shade company set up the shades and aquired 24 using their set up software. I was going to use the UAI+ browser to set up groups. But when I connect there was only 22. Bring the shade guy back and he starts testing. Find one of the missing shades. Then the next search dropped down to 19. He spent 5 hours testing between the 3 panels with the supplier tech support who actually was a former Somfy employee who actually designed the system for Somfy. So sometimes goes down to 0. And even a ghost address which appears and disappears. No go. 5 hours later the shade guy surrenders and he said he was not available tomorrow because he had a project out of state. Thurs. is when the place is handed over to Pittsburgh Magazine for a 2 week Ultimate House tour and fundraiser. I'm SOL. Anyone have a clue what the issue could be?