On February 17, 2020 at 09:08, King of typos said...
Strange how they tested it at the demarc. Because the cable from there to the weather head, or top of the meter if underground, is technically theirs.
Unless they removed the meter and put the resistive load at the meter socket. Which was done for my house when I lost a leg, 5 plus different times. Of course they didn’t want to replace the cable because it’s direct buried since 1979. So they just keep coming out to replace the damaged section. Band-aid on top of band-aid. At this point, my house is in the red for them. Because each time a leg was lost... happened on a Sunday. Double time and half for everyone there. Then the 3rd party diggers and such.
KOT
I would be surprised if their meters can't perform some kind of diagnostics.
They lost money on your house? Not a chance. Utilities aren't in business to lose money.
If they don't need to go through rock, they would probably drill through the ground to get new cabling to your house- one of my clients needed a new cable from Spectrum last Summer and it only took about 1/2 hour to drill but it was only going under a driveway.
