OK, that's where I started out to begin with, but that site doesn't work for me, which I why I posted this thread. In both Firefox and Chrome it just loads the title part at the top, which has a 'something went wrong' message in it. It's been that way since a few days ago when I started all this.

Presumably that's why clicking the myLutron link from the main page just drops me back to the main page, because it's failing to load the new page.

I just tried it with Edge and it does the same thing. So three browsers is sort of like four out of five dentists, it's pretty definitive. Something ain't right.