It had a RS232 interface cable, which means some manufacturer out there like Keyspan had to make an adaptor (and subsequent windows drivers) just so you could program this remote control. Yes, I am an integrator. And yes, if you want your remote updated properly and in a professional way that can be supported in the future, then you would have to pay someone like me. You are aware that URC, an American company, operates on a for-profit basis and that this country is capitalist. This is how the exchange of goods and services operates.