Thanks, I appreciate the info. I using Windows 7, 64-bit on a Dell D630 Latitude laptop. I ran the PPENG setup on Windows 7 and it finished installing, but then PPENG didn't want to open saying the file might be corrupt, so I ran the compatability troubleshooting option that appeared and its solution was to run PPENG in XP compatibility mode. Now its up and apparently running, but should I expect the download/upload issues you mentioned with the pronto device? I'm asking because it will probably be a while before I complete a configuration and need to download, so I want to try and prepare for any inevitable download/upload issues. Excuse my inexperience with this, I'm still a novice with the Pronto and its editing software.
Thanks again.