We are a smokeless home, but it does get daily use. The remote is used in the Living room, and not a lightly used Home Theater. However, I've had base DirectTV remotes used in another room with almost the same frequency for many years without any problems. Should I not expect a $400 (msrp) remote to be at least as good as a free DTV remote?
I also have a MX-700 that I've owned and used since 2003 and the buttons still work fine. You can see I've been a member on the forum since 2003, and that was when I bought the MX-700. Again, since the MX-700 has worked 8 years with no problems, why does the MX-900 wear out after two, in two separate cases???
Not trying to argumentative, since like I said, I really like the URC products, other than the button problems with the MX-900. In fact, if I could get the software I would be willing to try another model.
I was just trying to point out that many others have had the same problem. Besides the other thread, look at the Amazon reviews about the worn out keys.
[Link: amazon.com]