>1. Have you tried moving the transceiver to >another outlet?
Yes. I've tried several different outlets but still no luck. The closest was about 5 feet.
>2. Where is your lamp module in relation to the >computer/ transceiver? Try another lamp/location.
The lamp module is about 15 feet away from the computer. I have tried plugging it into another outlet which is about 5 feet away but no luck.
The transceiver is currently located in another room about 40 feet away from the lamp module but I have tried it as close as 5 feet.
>3. Did you plug the firecracker unit into your >computer while it was on? Try rebooting the >computer.
I plugged the Firecracker in while the computer was off and it is a nice tight connection. I've rebooted several times and still nothing.
>4. Do you have another device plugged into the >firecracker (daisy-chain) such as a mouse or UPS?
Yes, my mouse is plugged into the Firecracker and works perfectly.
>5. Do you have an additional serial port? If so, >have you tried it too?
I only have one compatible serial port.
>6. Check the house code on the firecracker >software to make sure it matches your >transceiver, module & palmpad. Try another house >code on all of them.
I tried another house code. The Palmpad again worked fine but not the PC interface.
In addition I have tried all available COM ports both with and without compatibility mode on.
As mentioned earler, the wireless Palmpad does work fine as does the lamp module. The PC interface is the only problem. Are these things prone to be defective or "flakey"?
Thanks for your help. Any more suggestions?
STH
email:
shelsby@hotmail.com