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Report ID6 / XP8 issues here
This thread has 22 replies. Displaying posts 1 through 15.
Post 1 made on Wednesday February 27, 2008 at 00:34
fluid-druid
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Lets keep this a ONE place for issue reporting.
I'll start..
...couple a thumb tacks and a stick of double sided tape should hold this baby up...
OP | Post 2 made on Wednesday February 27, 2008 at 00:51
fluid-druid
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>>> Issue with Macro NAMES getting mixed up. I'm pretty sure this is related to the way the new software can sort by macro ID or Name. This is a great feature, so I hope they can diagnosis this issue.

>>> Issue I just found, when I added an RP6 to a system which was working fine with 2 remotes (T2C and T2+), a touchpanel (K4), and the XP8. When I added the RP6, I noticed that some buttons on my remotes "forgot" which processor to talk to. Even though the remotes were created when ONLY the XP8 was in the system.... they decided to default to the RP6 when it got added to the system.
I'm not 100% sure, but I think that this only effected some buttons... and I couldn't see any reason for it.

>>> I'm having another strange issue, but this isn't directly related to the new software (i don't think). It is related to the K4 in the same system however. I had the K4 working. Then I did the firmware update which added the ability to do use scrolling lists (but I haven't done the upgrade for Flash webs yet). What I noticed is that some of my page flips (animations) weren't working right. I get the first FRAME, and then it freezes, "skipping" the other frames, and then jumps to the source page. So, its not effecting the operation, but the animation isn't working.

Also, I have some macros (buttons in standalone mode) that have logic which depends on the state of the Power Status and Aux status. I have NOT yet hooked up any wires to the status terminals on the K4. However, the macros behave as though there IS voltage present!. In the preview (in the editor) the macros behave as expected (obviously, there is no voltage present in the preview).
...couple a thumb tacks and a stick of double sided tape should hold this baby up...
Post 3 made on Wednesday February 27, 2008 at 05:06
ralliart329
Active Member
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^^ i also had the same problem with buttons forgetting what they are talking to.

I have a few also. I converted an rp6 to a xp8 yesterday. then added an apple tv to the xp8. I can control most of my devices rf to the xp8 but not the apple tv. i can control it standalone though but if i put it into RF for that system the antenna sees the code and the xp8 does nothing with it. i added a few other components that worked fine. called rti and they have now forwarded a copy of the file to the designers/engineers as they are baffled.

Also all of my serial commands to my hai stopped working. they worked before and now don't, so i tried rewriting them, no good. i have a sonance 875 which im serial controlling and that works but any hai command looks like its doing the same thing as the apple tv codes.

Today im going back and i will add a new xp8 to the system and slowly start writing the xp8 from scratch changing parts of remotes over to it to see if i can get it to work. i think the problem all lied in the conversion.

Also in my hai buttons. when i go to properties, rs232 the output port is blank. i click the drop down tab and get a list of 6 ports, with 4 and 5 named video sync. i have no such rp6 in that system. (even weirder b/c it should list the xp8 ports) so if i click the output tab then back to the rs232 tab it suddenly remembers the port list and that i want the hai port. i hit ok and reopen properties and then the problem reoccurs.

So i figured id make a system macro on the xp8 and trigger that from my remote. and the system macro would send the hai command. that doesnt work either!!!!

i am less than thrilled, since rti could give me no answers on any of these issues and i had to leave a system that was functional when i got there unfunctional overnight.
Post 4 made on Wednesday February 27, 2008 at 06:04
Springs
Super Member
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Same issue with adding a new processor last night and had to go back into the old remote and redo a lot of it. Real annoying.
OP | Post 5 made on Wednesday February 27, 2008 at 15:19
fluid-druid
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Should one person here be in charge of keeping RTI up to date with these issues? I suspect they lurk here anyways, but I could be wrong.
...couple a thumb tacks and a stick of double sided tape should hold this baby up...
Post 6 made on Wednesday February 27, 2008 at 16:25
ralliart329
Active Member
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I have been on the phone with brett for about 20min. mainly about my issue.

I made a little progress as far as i know that i need to start with just a remote and xp8 and rebuild the program piece by piece until it pops b/c no one is sure why it is going so wrong.

My issue with the rs232 tab in the properties, where the output port displays inccorect info is a known issue but doesnt affect the rs232 code. it displays wrong but is right.

Which means my theory that my hai was screwed from this issue is gone....

EDIT: also for anyone im scaring by reading my problem rti has had no reports of a system having issues like mine. so dont think its common, im just lucky....

I am going back to this job thursday and will be in touch with rti as i start to shed light on my issue since they are eager to here what happened. when im on the phone i will make them aware of the other issues listed here. so if you havent chimed in yet please do.
Post 7 made on Friday February 29, 2008 at 00:12
jritch
Long Time Member
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279
The only thing I have done with ID so far is a simple system with an RP1 and a T1, but the Names of the flags kept disappearing. I had done them in the same order as the inputs, so it wasn't such a problem, but it was kind of annoying...
Post 8 made on Friday February 29, 2008 at 06:46
Springs
Super Member
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3,238
Working on a whole house system with 10 zones...
When I am cutting and pasting or changing port assignments I notice that ID6 is lagging. Anyone else see this yet?
Post 9 made on Friday February 29, 2008 at 18:06
ralliart329
Active Member
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my problem was fixed by replacing the xp8. it was defective.

My problem with ID6. If you look at the properties of a rs232 code. when you reopen the properties the output port list is screwed up. RTI is aware of this and most of the other problems mentioned. i spoke to them for a while yesterday and they have a list of small bugs to fix with a update. they didnt say when the update would be.
Post 10 made on Saturday March 1, 2008 at 00:51
davenport
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I'm not sure if this has been mentioned but the help file (F1) of 6.01 will not open in Windows Vista.
Post 11 made on Saturday March 1, 2008 at 14:54
Springs
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Delay in spitting commands.

XP-8 and T2C
Press button on T2C. About .3 to .4 seconds passes then I get a response from the device I am controlling. Noticeably slower then the RP6 that was here before.

Barely control a appletv as it seems to ignore many button pushes. But the mac mini flashes... have to mess with it more tomorrow.

Last edited by Springs on March 2, 2008 09:20.
Post 12 made on Monday March 3, 2008 at 05:50
mrfreeze
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On March 1, 2008 at 00:51, davenport said...
I'm not sure if this has been mentioned but the help file
(F1) of 6.01 will not open in Windows Vista.

It works for me.
Post 13 made on Monday March 3, 2008 at 12:42
ralliart329
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i dont think ID6 is your issue, i think using vista is... lol
Post 14 made on Monday March 3, 2008 at 12:52
markrubin
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On March 1, 2008 at 14:54, Springs said...
Delay in spitting commands.

XP-8 and T2C
Press button on T2C. About .3 to .4 seconds passes then
I get a response from the device I am controlling. Noticeably
slower then the RP6 that was here before.

this has me concerned: but I don't notice this delay

anyone else see this?
Post 15 made on Monday March 3, 2008 at 13:10
davenport
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On March 3, 2008 at 12:42, ralliart329 said...
i dont think ID6 is your issue, i think using vista is...
lol

Yes you are right, the error that appears actually says something like the creator of this software needs to update their help file to be compatible with Vista.

edit: I spoke with RTI yesterday. There is an update available on the microsoft site that will fix Vista's issue with older help files.

Last edited by davenport on March 6, 2008 13:27.
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