lipinzy,
It is hard to get help when you have a problem with an old discussion. This discussion had no input for more than 13 months. The people who posted in early 2009 probably don't care about this situation any more.
Also, when you say
i can not open it
it is good to say what "it" means. Remember that we don't all start with the same language, so one must often use simpler words and be sure not to say "it" without being sure we all know what "it" is. The humor of the answer from anyhomeneeds is that you were not being clear, he is not being clear, so you have an answer that fits your statement!