Motorola Inc. recalls Digital Cable Set-Top Boxes
Aug. 8, 2002

Motorola Inc. Broadband Communications Sector, of Horsham, Pa., is recalling about 1 million DCT2000 digital cable set-top boxes. Pins in the rear of the box that connect to the power cord could break, which could pose an electric shock hazard to consumers.
Motorola has not received any reports of these set-top boxes causing shock or injury.
Digital cable operators distributed these set-top boxes in conjunction with digital cable services from March 2002 through June 2002.

These digital cable set-top boxes are black, about 43 cm wide and 6 cm high. "MOTOROLA" and "INTERACTIVE DIGITAL COMMUNICATIONS" are written on the front of the units. The model number, "DCT2000" is written on the cover of the user guide that came with the box.

Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source.

Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall that needs to be replaced.

In Canada, some units had been distributed to Eastlink, Southmont, and Cogeco cable companies. For more information, contact your local cable provider or Motorola at (866) 281-1588 anytime, or visit their web site at [Link: motorola.com].