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Philips Pronto NG Family Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | What a piece of junk This thread has 4 replies. Displaying all posts. |
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| Post 1 made on Monday October 1, 2007 at 02:09 |
crackhead Lurking Member |
Joined:
Posts: | September 2002
4 |
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I'm attempting to program my brand new Pronto 7500, and after every three IR codes it learns the remote freezes up and any further attempts to learn codes end up timing out. All the software is up to date, and I don't know what to do.
I think it may have to do with specific codes, too. For example, when I try to have it learn my Denon AVR-987 Power On discrete code, it ALWAYS freezes.
What the hell? This is not the quality I expect from a $600 remote.
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| OP | Post 2 made on Monday October 1, 2007 at 02:26 |
crackhead Lurking Member |
Joined:
Posts: | September 2002
4 |
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It gets worse...ProntoProEdit NG now refuses to recognize my PCF file when I double-click it ("not a valid file"). And when I open the file from the File | Open dialog, the PCF opens, but three hours of work on a single page (took me that long thanks to the constant freeze-ups) is completely GONE. Fortunately, some of that work is actually ON the remote, but when I attempt to download the remote configuration from the remote back into ProntoProEdit NG, the page with all the work is EMPTY. However the page works on the remote.
I am not a happy camper. Any suggestions?
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| Post 3 made on Monday October 1, 2007 at 10:20 |
Craig Henrikson Founding Member |
Joined:
Posts: | April 2002
424 |
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Sounds like you have a defective remote -- can you return it? I have never had the sort of problems you describe, and I do use discrete codes with my Denon equipment.
Craig
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| Post 4 made on Tuesday October 2, 2007 at 13:15 |
jotne Long Time Member |
Joined:
Posts: | September 2006
23 |
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I have used my for one year, no problem like this at all.
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| Post 5 made on Tuesday October 2, 2007 at 17:24 |
Peter Dewildt Loyal Member |
Joined:
Posts: | July 2001
6,307 |
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Do you have the latest firmware and software? Have you tried resetting your Pronto and rebooting your computer. Also, reloading the firmware often fixes problems.
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Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400 |
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