On March 6, 2007 at 19:53, Lyndel McGee said...
Did you put it on the dock and let it charge for a few
hours? Have you unplugged the battery and replugged it
back in? I'm not sure what "no response to the touch
screen" means. Does this mean that the screen is dark
or that it is light and you just can't get touches recognized.
If that is the case, have you tried downloading the latest
firmware available from this site into the remote?
Strange... I answered your questions, but I don't see my entry. Anyway, I did all of the above except the firmware update. I couldn't find it on this site so downloade it from Philips. Strange things happened:
1. FirmwareUpdater couldn't read the current firmware version.
2. When it tried to update, it ran a few seconds then requested I reset the 7500 which I did. Next thing, the Updater reported a communication error. Makes sense since I just reset it. After dismissing the error, the program crashed.
3. I tried the above multiple times, and the program crashed every time. It should be noted that Prontoedit is able to communicate with and download to the 7500 with no problem.
Please give me the link for the firmware update on this site. I'll try that and if still no go, return this for a full refund (hopefully). No use asking for another because they will ship me a factory reconditioned unit which is unreasonable since this unit was DOA.