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Topic:
7500 not connected error
This thread has 2 replies. Displaying all posts.
Post 1 made on Tuesday January 24, 2006 at 10:40
internetraver
Advanced Member
Joined:
Posts:
April 2003
798
I am working on a new 7500 and I keep getting a "Device not connected properly. Check connection (0010). However the device is connected properly. I've already rebooted my computer 3 times, re-installed prontopro, but nothing works. Any Ideas. (My guess is yet another defective pronto remote).
Post 2 made on Tuesday January 24, 2006 at 11:01
Lyndel McGee
RC Moderator
Joined:
Posts:
August 2001
13,006
Search for +USB +Driver +Issues for the last 6 months and you'll find a thread entitled Potential USB Driver Issues by me. When you are installing and uninstalling, make sure the remote is NOT connected to the computer.

Lyndel
Lyndel McGee
Philips Pronto Addict/Beta Tester
OP | Post 3 made on Tuesday January 24, 2006 at 17:34
internetraver
Advanced Member
Joined:
Posts:
April 2003
798
Got it figured out. Apparently with the 7500 you have to install the new usb drivers. However if I program a 7000 or a 3000 after that, it will kick those new usb driver out so I'll have to reinstall them for my next 7500.


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