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Philips Pronto NG Family Forum - View Post
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The following page was printed from RemoteCentral.com:
Installation problems for Pronto NG
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Topic: | Installation problems for Pronto NG This thread has 5 replies. Displaying all posts. |
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Post 1 made on Sunday January 22, 2006 at 23:06 |
MacDude Long Time Member |
Joined: Posts: | April 2003 48 |
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Has anyone had any trouble installing the newest version of Pronto Edit NG? Even though I have been uninstalling every time I upgrade, the newest installer keeps recognizing a previous version. I have done a manual search and deleted things manually, and deleted pronto edit NG out of the registry.
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OP | Post 2 made on Tuesday January 24, 2006 at 22:30 |
MacDude Long Time Member |
Joined: Posts: | April 2003 48 |
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I have come to the conclusion that there is no way to fix this other than backing up my files and reformatting. I have gone through the registry, searched through hundreds (maybe thousands) of folders and nothing. Philips needs to come out with a new way to update.
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Post 3 made on Tuesday January 24, 2006 at 22:45 |
Peter Dewildt Loyal Member |
Joined: Posts: | July 2001 6,307 |
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The problem is more Microsoft's than Philips.
There is a tool on the Microsoft site for cleaning up MSI installations that aren't properly removed. I can't remember what it is called but you should be able to search the Microsoft Knowledge Base to find it.
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Peter Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired) Pronto 2xTSU9600, RFX9400 |
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Post 4 made on Tuesday January 24, 2006 at 22:48 |
Peter Dewildt Loyal Member |
Joined: Posts: | July 2001 6,307 |
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Have you retried re-installing the previous version you had, then removing it?
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Peter Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired) Pronto 2xTSU9600, RFX9400 |
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OP | Post 5 made on Tuesday January 24, 2006 at 23:20 |
MacDude Long Time Member |
Joined: Posts: | April 2003 48 |
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I had tried installing a previous version.
I think I fixed the problem. I deleted my wife's user account off of my computer. I don't know if there was a stray file or something. The MSI suggestion is a good one, thanks. I may get the tool in case I have a problem again.
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Post 6 made on Tuesday January 24, 2006 at 23:35 |
Peter Dewildt Loyal Member |
Joined: Posts: | July 2001 6,307 |
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It could be that you had it installed under both accounts, and you need to uninstall it from both accounts.
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Peter Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired) Pronto 2xTSU9600, RFX9400 |
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