I've been doing searches on this website to learn more about the advantages and disadvantages of the Neo. From what I've read, the main problems with the Neo have been learning-related from other remotes (Lutron, etc.). This is the only major gripe I can find - is there something else I'm missing? I'm fairly confident all the devices I'll be using will be compatible with the Neo, so I'd like to hear any other complaints before I pick one up. Any feedback would be great!

Mines do in on tues, Ill let ya know after I mess w/ it all day after I get it :). I cant really find much else other then what you posted. I really liked the Pronto PRo, but theres no way im spending that much on a remote, plus all the "higher" end ones reviews havent been all that great from what I have seen. I heard the NEO was really good, so I bought it. Ill get back to ya

Hmm, well let me tell you why I returned my Neo. Although I felt that basically it is a good remote I felt it had a number of shortcomings, some minor and some I feel not so minor. As follows:

The screen is small and the resolution not quite as sharp as the Pronto2K. For one week I owned both and compared everything I could.
With NIMH batteries my unit kept freezing up, after I went back to Alks, the locking up ceased. I want to use NIMH as I have many AA I have tried in my digital camera.
NeoEdit gallery and emulator keep locking up the program on my 'puter and it was annoying as hell.
IMHO Neo Gallery is terrible.
My Neo was very learning challenged and never fully learned all the commands I wanted it too. Very discouraging considering there are $25 remotes out there that can learn better. My new Pronto has no such problems.
The final nail in the coffin: I discovered that for $29 bucks more I could take my Neo back to BB and buy a Pronto 2K on line from CDW. See Ya! Butch


This message was edited by Butch Searle-Spratt on 08/19/02 19:42.32.

I own a tsu 500 and a pronto 1000 and I like the neo much more, for 1 the hard buttons are great and even though I have large hands I find the neo more comfortable to hold, Yes the learning can be a problem but with some patients it should work out, Of course this it my 2 cents but having to look down at the remote just for arrow keys stinks and remember that the larger screen gets filled quickly without all the hard buttons

You are correct RWI in that the extra hard buttons are nice. I do miss them with my Pronto2k. I have digital cable and the cursor hard buttons were great for the menu functions. However, overall I felt the Neo is lacking when compared to the Pronto 2K. But lets be fair here as well, the Pronto has been out for 3-4 years now and the Neo for maybe a year. Neo software needs probably another revision or two and at least one more firmware upgrade. (assuming of course Philips does it correctly ) IMHO I believe the Neo lacks mainly because it's the younger brother so to speak. Time will tell. Regards Butch

The Neo lacks "Because" Philips wants it to, Period! They could of used the same format as thne Pronto, but choose not to, they also went out of there way to make the main Overview page default to what Philips wanted. At least they gave in and let us "upload" now, which of choose, they had left out too!!

Philips just does not get it.. They want you to spend more money on their more expensvie remotes!!

To me, the Neo rocks, I have spent more time then most digging into this remote when they first came out, spending many hours with NeoEdit and letting Philips know the bugs, which yes, there still are many. I was hoping that Philips would of fixed them all by now!

If your truely interested in buying this remote, DL the NeoEdit software and some NCF's. That is the best way to see if it will work. If you have many device that are not normal, run of the mill, first see if there are any NCf's with them. If you find out all your system devices can be learned to the Neo, then by all means...

Buy IT!

-steve

Like Steve, I too have spent a considerable amount of time programming the Neo with NeoEdit and I have to agree that many of it's shortcomings are intentional. Philips just doesn't get it. Proof? Check out ProntoEdit.com Who goes there? You will get many opinions here derekbang but IMHO if you want the most bang for your buck (no pun intended) :) Go for the 2k you won't be sorry. Butch.

The hard buttons make the Neo much more practical for my purposes than the 2K. I've got digital cabel, and navigating the guide is probably the most oft-used functionality. Those cursor keys are great, and save you a ton of screen space.

I've got a 32" JVC TV, a Panasonic VCR/DVD combo, a Bose Lifestyle receiver/amp, and the latest versions of NeoEdit and the Neo firmware.

I've setup a tabbed interface. No problems. No more confused babysitters. Wife's happy.

Well, I have removed myself from any influences (haven't visited the site) and I can say the NEO ROCKS!!! I haven't visited the website for 2 months and totally forgot about my investment, but if your decision is based on other non"geeky" (like me) people, my wife didn't say a word about my NEO the entire month I was gone. So I guess you can say, "if you take the time to set it up right (1 month?) you should be set." The only thing my wife complains about after months is the channel macros (Damn DTV). And other non-technical things if you care!

Well, don't get me wrong, I love my Neo, if not I wouldn't have two of them. i feel that if the devices you have are either learnable by the remote, or if you can DL them, your set. I spent more time on the LAyout then learning codes, but I have seen some users thet were unable to get all their stuff learned, so this is KEY to the Neo being part of your system.

Everything else is miner, and as far as them DTV macros, I to am now having problems! Guess it's time to add in Delays to see if it helps!

-steve

I had .1 delays on all my DTV macros and they all worked fine. At least the delays are easy to insert on NeoEdit. Butch