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Philips ProntoNEO Family Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | Neo Experience This thread has 4 replies. Displaying all posts. |
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| Post 1 made on Wednesday March 27, 2002 at 18:38 |
Les H Founding Member |
Joined:
Posts: | March 2002
11 |
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So, great, I bought this expensive (to me) new-fangled remote called the Neo, it must do everything and anything at that price and be really easy to use. Has to be better than my $20 remote.
Wrong!
It doesn't have the built in codes for three of my devices that I want to control (Samsung HD tuner, Integra preamp, CM rotator).
OK, this is no problem, I'll just "learn" it the codes of these three remotes.
Well, after one day of trying to "learn" this darn thing, it keeps telling me "failed," "failed," "failed." Even when it THINKS it learned something, it doesn't work.
Yes, I updated to the latest software.
Yes, I tried every combination of which key on which remote I press first or last or simultaneously.
I'm about to throw the thing against the wall, it has wasted a day of my life in total frustration.
Do I have a defective individual unit so that the problems would go away if I exchanged it for another one? Or, is this design so bad that it would never work right?
I'm not sure, but I suspect the latter.
What a disappointment.
Any suggestions would be appreciated - maybe for another remote that actually works.
Les
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| Post 2 made on Wednesday March 27, 2002 at 20:43 |
RWI Founding Member |
Joined:
Posts: | December 2001
592 |
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I have read of some people having trouble learning from some devices, however to not be able to learn from 3 seems like a defective unit, I have a fairly complex theatre and have learned ever button of every component, a few took some time but in the end perfect so I would have to think it is a dud. Also if you check the files section you might find some ncf's that have the codes you seek
RWI
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| Post 3 made on Wednesday March 27, 2002 at 21:00 |
Fuzzy John Founding Member |
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The only remote I had trouble with learnign was the one for my General Instrument cable box. That one kept giving me "FAILED" messages all the time. I found out though that if i hold down each key on the General Instrument remote a little longer, the Neo has no problem learning the codes.
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| OP | Post 4 made on Wednesday March 27, 2002 at 21:24 |
Les H Founding Member |
Joined:
Posts: | March 2002
11 |
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OK, thanks for the info. I'm going to try a new Neo and see if it's better.
I'll post what happens.
Les
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| OP | Post 5 made on Saturday March 30, 2002 at 19:19 |
Les H Founding Member |
Joined:
Posts: | March 2002
11 |
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I replaced the original Neo with a new one.
The new one is learning my remotes fine.
I had a defective unit.
Keep this is mind if you get a new Neo and it doesn't want to learn your remotes.
Les
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