Your Universal Remote Control Center
RemoteCentral.com
Harmony Remote Controls Forum - View Post
Previous section Next section Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Topic:
Harmony Hub Won't Turn off Sony Receiver
This thread has 2 replies. Displaying all posts.
Post 1 made on Monday April 22, 2024 at 12:02
Autom8
Lurking Member
Joined:
Posts:
October 2005
5
I recently purchased a new Sony receiver (STR – AZ3000ES) and am trying to control it with the harmony hub. The receiver, as well as the other equipment, responds to turn on with the Harmony hub, but I cannot get it to turn off the receiver. The other equipment does turn off.
When I use the harmony app, I can turn the receiver on/off so I know there is good communication. I confirmed that the end sequence in the activity section of the app is supposed to turn off the receiver. I presume that when I give the instruction to turn off the television that the end sequence would be initiated.
I am also using Alexa to control the hub and it works well. The receiver has just one button on its remote to turn on/off the receiver so there are no dedicated buttons to control power.
Any suggestions to resolve this would be greatly appreciated. Thanks
Post 2 made on Monday May 6, 2024 at 14:56
Herman Trivilino
Long Time Member
Joined:
Posts:
February 2007
297
Can you go into "devices" on the remote and turn the receiver off that way? If not, the command doesn't work, and unless there's a IR command that will turn off the receiver, you're probably stuck.

You can contact Harmony support and request that they fix the command, but there's a long wait for that type of service.
Origin: Big Bang
Post 3 made on Tuesday July 30, 2024 at 14:39
Bensheppard
New Member
Joined:
Posts:
July 2024
1
I did two things to fix mine at the same time and it worked, so I don’t know which one it is. First I went to the devices list in the app and clicked edit devices and then clicked on the receiver. Then I clicked add/fix command and followed the steps to fix the power toggle command (requires original Sony remote). Then I clicked power settings under the edit device menu and switched it to turn off when not in use. Earlier it was on keep device always on. When I did both of these I fixed it. Hope this helps.


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse