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Harmony Remote Controls Forum - View Post
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The following page was printed from RemoteCentral.com:
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Problem programming Remote
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| Topic: | Problem programming Remote This thread has 4 replies. Displaying all posts. |
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| Post 1 made on Saturday January 18, 2003 at 01:30 |
stevepierce Long Time Member |
Joined:
Posts: | January 2003
11 |
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This is not as easy as advertised. One of the big isses are stuggles with the website. They should have deployed a java app. It would have been cross platform and it could work when there are problems with the website. There are far too may timeouts and lost config screens. It is also very difficult to program buttons on website. They should have a graphical version of the remote. You could then click on each button and assign it a function for each remote button. So that when you are listing to a CD, you could easily program the channel up button to change a track. There are many more niggly problems, the least of which is long hold times on support and email that goes unanswered many days later. This is a cool device but I have some concerns that it isn't really ready for prime time.
This message was edited by stevepierce on 01/18/03 04:38.
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| Post 2 made on Sunday January 19, 2003 at 14:52 |
eddieras Long Time Member |
Joined:
Posts: | November 2002
312 |
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great idea on the graphical interface! i had to call just to clarify what their label was for a particular button before i could remap- this would solve that problem!
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| Post 3 made on Monday January 20, 2003 at 01:28 |
Harmonyboy Lurking Member |
Joined:
Posts: | January 2003
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Just a friendly counterpoint....
Having a web enabled interface may not be perfect, but there are some advantages. Some examples:
* Automatic software updates:
I've noticed 2-3 enhancements to the web site in less than a month or so that I've owned it. I'm sure that the enhancements will continue at a rate faster than a company could/would update a java app or some other forms based app (especally for the smaller improvements).
* Technical Support
Since they have control of all of the data, they can make modifications to the remotes config on your behalf if you have any questions. They've assisted me on two or three occasions when I had some how-to questions. And while the launch of the latest harmony has undoubtled slowed response times (they respond anywhere from less than 3 hours to 2-3 days), I have found the support staff and responses to be top notch, even when I had some bizzare/difficult requests.
I do like the idea of having a more "graphical" interface as steve suggested, but I think it could be done just as well within their web site.
While I agree that the current web interface has room for improvement, I don't think I'd label it "not ready for prime time". Overall, it's a pretty good start, and I'm sure it will continue get much better with time.
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| Post 4 made on Monday January 20, 2003 at 10:34 |
Anthony Ultimate Member |
Joined:
Posts: | May 2001
28,879 |
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when I had my 745, it had an emulator. The last time I tried it, it was in the summer, so I don't know if it is still available for the 745 but maybe there will be one for the 768 as well.
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| Post 5 made on Tuesday January 21, 2003 at 05:58 |
janid1967 Founding Member |
Joined:
Posts: | February 2002
124 |
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I agree with Harmonyboy.
Yes, the simulator for 745 is still available. The simulator for 768 is not available yet, but the Support team told me that it will come.
JI
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