I had been a DirecTV dealer from way back when they first started. We actually had to activate the premium channels through USSB and some other company managed DTV's commissions...anyone remember that?
Anyway after about 5 years of dedicated service DTV decided to cancel about 5000 of thier installing dealers and in order to reapply they needed to fill out tons of paper work. It was tough to explain to my clients whose contracts included DirecTV that we were no longer a dealer and could not fullfill our agreement. It was hard to exlpain without looking bad. Also, and the real reason for thier cancellation of many accounts was the residule payments which were owed to me. I believe I was receiving $100 per month. It was figured by .50 per account for 5 years each. So a lot of money when multiplied by 5000 companies like ours.
So they Win. They keep our money, but I started referring the cable company, which isn't much better...but mostly, I try to stay out of that end of the business. I let the clients deal with the providers themselves. Then I go back to house and fix what the cable or sat guy screwed up.
Just my 2 cents.
Jason Walter
www.electronics2you.com