All,

Anyone seeing issues with water/cleaning fluid streaks on Samsung Terrace TVs? We have a client with vertical streaks on their set. I'm pretty sure that a cleaner/servicer sprayed Windex or something else on there and forgot to wipe it off as the streaks run all the way down the TV and can't be removed but I wanted to see if anyone else has had problems with these sets.

We've got probably 20 or so out there and this is the first time we've seen it.

Thanks in advance

Does it seem that the streaks are not on the outside? Or, has an external coating been damaged?

I can't tell as the client sent pictures and he couldn't assess whether they were inside or outside.

If they used any kind of cleaner with ammonia (regular Windex uses ammonia), this will damage the finish on most any outdoor TV screen. Regardless of the manufacture.

It is simple carelessness by the cleaning people. Not learning their job and what chemicals to use for what application. Sorry for the customer but if he wants it fixed = new TV. The cost of the screen & labor will probably be almost 1/2 the cost of just getting another one. And you probably will have trouble sourcing the screen.
Personally if I were the customer, I would go after the cleaning crew for compensation. That's what insurance is for and they will learn a lesson about doing their job correctly.

I've seen this on sets that have never seen ANY cleaning agent.

Indoor or outdoor?
I've seen outdoor TVs that got some rain water on the screen. And at some point it streaked the screen. Not sure if it was chemicals in the run-off from the roof or maybe acid rain? Customer lived with it at that point, you really couldn't notice it that much with content playing.

Just had Samdung out to look at the one and only Terrace TV I've sold and installed. A 75" installed for exactly one week before it died. No power to screen, just kept making a faint power on jingle tune over and over. Samdung said they found water inside and ordered parts (not replaced the outdoor TV that died from water intrusion after just one week). First and last Samdung Terrace for me

We had a client who had similar screen damage on a 65" SunBrite after landscaping crew (inadvertently?) sprayed screen with some type of yard chemical.

Screen didn't look to bad at night, but it were noticeable in daylight viewing and very obvious when powered off.