| Post 1 made on Saturday November 23, 2019 at 15:05 |
Anyone gotten anywhere with the Frame TV-motion sensor not working issue? We've been seeing it for 5-6 months now and the promised Samsung firmware updates aren't doing anything.
Anyone else having problems with these things and if so, has anyone received any positive info?
Thanks in advance
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See our Youtube page for info about smart homes, great audio and more. [Link: youtube.com] |
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| Post 2 made on Sunday November 24, 2019 at 08:49 |
Techsquad Long Time Member |
Joined:
Posts: | August 2010
355 |
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Call Samsung direct integrator line. They are very knowledgeable
866-208-2911
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| Post 3 made on Sunday November 24, 2019 at 09:13 |
andrewinboulder Select Member |
Joined:
Posts: | August 2003
1,518 |
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The only thing I ran into was that I turned of Auto Run last app in the menu system which caused the motion sensor to malfunction.
Customer turned it back on and everything works now.
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